Table of Contents
Preface.
Introduction.
1 An Introduction to the Synchronous Classroom.
New Versus Older Delivery Methods.
The Synchronous Classroom.
Synchronous Software.
2 Facilitating in the Synchronous Classroom.
Profile of an Effective Synchronous Trainer.
The Synchronous Trainer's Workstation.
The Producer.
Leader Guides for Trainer/Producer Collaboration.
3 Communicating in the Synchronous Classroom.
Using Visuals.
Using Your Voice.
Language Tips.
Gauging Participation.
Using the Collaboration Tools.
A Note on Class Size.
Rules of Thumb.
4 Synchronous Classroom Management.
Managing Time and Scheduling Issues.
Determining the Best Length for a Program.
Communicating with Class Participants.
Preparing to Facilitate the Class.
Using Your Leader Guide Effectively.
5 Managing the Technology.
Creating a Seamless Production.
Troubleshooting Technology.
6 Working with Synchronous Participants.
The Participant Experience.
Learning How to Learn Online.
Ground Rules.
The Effective Learning Environment.
Participant Guides.
7 Synchronous Events.
eMeetings.
Expert Q&A.
Webinars.
Learning Events.
A Final Thought.
Appendices.
A. Synchronous Software Features Checklist.
B. Synchronous Classroom Management Checklists.
C. Recommended Resources for Synchronous and Blended e-Learning.
D. A Glossary of Terms.
About the Author.
Index.
Pfeiffer Publications Guide.
