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Title: American Turnaround: Reinventing AT&T and GM and the Way We Do Business in the USA, Author: Edward Whitacre
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American Turnaround:…
by Edward Whitacre, Leslie Cauley (With)
Hardcover $28.99
Title: The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation, Author: Donna FLUSS
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The Real-Time Contact Center:…
by Donna FLUSS
Paperback $27.95
Title: Wireless: Strategically Liberalizing the Telecommunications Market, Author: Brian J.W. Regli
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Wireless: Strategically…
by Brian J.W. Regli
eBook $38.99 $51.99 Current price is $38.99, Original price is $51.99.
Title: A Phone of Our Own: The Deaf Insurrection Against Ma Bell, Author: Harry G. Lang
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A Phone of Our Own: The Deaf…
by Harry G. Lang
Paperback $38.00
Title: Call Centers For Dummies, Author: Real Bergevin
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Call Centers For Dummies
by Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
Explore Series
Paperback $27.99
Title: Tele-Stress: Relief for Call Center Stress / Edition 2, Author: Stephen Coscia
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Tele-Stress: Relief for Call…
by Stephen Coscia
Paperback $28.95
Title: The Legend of Inter-Tel, Author: Jeffrey L. Rodengen
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The Legend of Inter-Tel
by Jeffrey L. Rodengen, Sandy Cruz (Illustrator), Jon Vanzile (Editor), Jon Vanzile (Other)
Hardcover $39.95
Title: Manufacturing the Future: A History of Western Electric, Author: Stephen B. Adams
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Manufacturing the Future: A…
by Stephen B. Adams, Orville R. Butler
Paperback $39.99
Title: Telecommunications Pricing: Theory and Practice, Author: Bridger M. Mitchell
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Telecommunications Pricing:…
by Bridger M. Mitchell, Ingo Vogelsang
Paperback $41.99
Title: You Can Hear Me Now: How Microloans and Cell Phones are Connecting the World's Poor To the Global Economy, Author: Nicholas P. Sullivan
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You Can Hear Me Now: How…
by Nicholas P. Sullivan
Hardcover $29.95