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Title: When Ladies Go A-Thieving: Middle-Class Shoplifters in the Victorian Department Store, Author: Elaine S. Abelson
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Title: The Joyless Economy: The Psychology of Human Satisfaction, Author: Tibor Scitovsky
Title: Value and Strategy: Competing Successfully in the Nineties, Author: Michael H. Shenkman
Title: Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industr, Author: James Brian Quinn
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Title: Whose Standards? / Edition 1, Author: Charlotte Williamson
Title: Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage / Edition 1, Author: Michael Violano
Title: Great Customer Service on the Telephone, Author: Kristin Anderson

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