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Title: Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, Author: Jeb Blount
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Fanatical Prospecting: The…
by Jeb Blount, Mike Weinberg (Foreword by)
Explore Series
Hardcover $25.99 $29.00 Current price is $25.99, Original price is $29.00.
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
Hardcover $27.99 $35.00 Current price is $27.99, Original price is $35.00.
Title: The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty, Author: Ashley Reichheld
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The Four Factors of Trust: How…
by Ashley Reichheld, Amelia Dunlop (Editor)
Hardcover $34.00
Title: Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, Author: Joey Coleman
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Never Lose a Customer Again:…
by Joey Coleman
Hardcover $25.99 $29.00 Current price is $25.99, Original price is $29.00.
Title: The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Author: Matthew Dixon
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The Effortless Experience:…
by Matthew Dixon, Nick Toman, Rick DeLisi
Hardcover $31.00
Title: Stop Acting Like a Seller and Start Thinking Like a Buyer: Improve Sales Effectiveness by Helping Customers Buy, Author: Jerry Acuff
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Stop Acting Like a Seller and…
by Jerry Acuff, Wally Wood (Editor)
Hardcover $28.00
Title: The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience, Author: Christina Dempsey
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The Antidote to Suffering: How…
by Christina Dempsey
Hardcover $28.00
Title: Hug Your Haters: How to Embrace Complaints and Keep Your Customers, Author: Jay Baer
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Hug Your Haters: How to…
by Jay Baer
Hardcover $30.00
Title: Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People, Author: Joseph A. Michelli
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Leading the Starbucks Way: 5…
by Joseph A. Michelli
Hardcover $27.00
Title: Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty, Author: Patrick M. Lencioni
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Getting Naked: A Business…
by Patrick M. Lencioni
#33 in Series
Hardcover $26.00
Title: The Business of Belonging: How to Make Community your Competitive Advantage, Author: David Spinks
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The Business of Belonging: How…
by David Spinks
Hardcover $30.00
Title: The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results, Author: Brent Adamson
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The Challenger Customer:…
by Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman
Hardcover $31.00
Title: Setting the Table: The Transforming Power of Hospitality in Business, Author: Danny Meyer
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Setting the Table: The…
by Danny Meyer
Hardcover $29.99
Title: Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System, Author: Joseph A. Michelli
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Prescription for Excellence:…
by Joseph A. Michelli
Hardcover $36.00 $40.00 Current price is $36.00, Original price is $40.00.
Title: The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth, Author: Robert D. Knapp
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The Supernova Advisor:…
by Robert D. Knapp
Hardcover $36.95
Title: Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale, Author: Robin Lent
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Selling Luxury: Connect with…
by Robin Lent, Genevieve Tour, Alain-Dominique Perrin (Foreword by)
Hardcover $32.00
Title: When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market, Author: John Yokoyama
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When Fish Fly: Lessons for…
by John Yokoyama, Joseph Michelli PhD
Hardcover $32.00
Title: Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue, Author: Nick Mehta
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Customer Success: How…
by Nick Mehta, Dan Steinman, Lincoln Murphy, Maria Martinez (Foreword by)
Hardcover $32.00
Title: Let's Get Real or Let's Not Play: Transforming the Buyer/Seller Relationship, Author: Mahan Khalsa
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Let's Get Real or Let's Not…
by Mahan Khalsa, Randy Illig, Stephen R. Covey (Introduction)
Hardcover $31.00

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