Table of Contents

VOLUME I: MAKING IT OUTSOURCING DECISIONS
1.1 Theoretical Perspectives
Theoretical Perspectives on the Outsourcing of Information Systems - M. Cheon, V. Grover and J. Teng
Global Disaggregation of Information-Intensive Services - U. Apte and R. Mason
Interpreting Information Technology Sourcing Decisions from a Transaction Cost Perspective - M. Lacity and L. Willcocks
Findings and critique
Complexities in IS Sourcing - B. Marcolin and A. Ross
Equifinality and relationship management
1.2 Determinants of IT Outsourcing
Determinants of Information Technology Outsourcing - L. Loh and N. Venkatraman
A cross-sectional analysis
Research Report - Q. Hu, C. Saunders and M. Gebelt
Diffusion of information systems outsourcing
A reevaluation of influence sources
Production and Transaction Economies and IS Outsourcing - S. Ang and D. Straub
A study of the U.S. banking industry
The Determinants of Total IT Outsourcing - J. Barthélemy and D. Geyer
An empirical investigation of french and german firms
Financial Performance, CEO Compensation, and Large-Scale Information Technology Outsourcing Decisions - J. Hall and S. Liedtka
Bringing Back IT - D. Whitten and D. Leidner
An analysis of the decision to backsource or switch vendors
1.3 IT Outsourcing Strategy
The Value of Selective IT Sourcing - M. Lacity, L. Willcocks and D. Feeny
Strategic Intent for IT Outsourcing - A. Di Romualdo and V. Gurbaxani
IT Outsourcing in Insurance Services - L. Willcocks and M. Lacity
Risk, creative contracting, and business advantage
The Market's Perception of the Transactional Risks of Information Technology Outsourcing Announcements - W. Oh, M. Gallivan and J. Kim
Firm Strategic Profile and IT Outsourcing - B. Aubert, G. Beaurivage, A.M. Croteau and S. Rivard
Strategic Dependence on the IT Resource and Outsourcing - D. Straub, P. Weill and K Schwaig
A test of the strategic control model
VOLUME II: MANAGING OUTSOURCING RELATIONSHIPS
2.1 Determinants of Success
The Role of Trust in Outsourced IS Development Projects - R. Sabherwal
The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions - V. Grover, M. Cheon and J. Teng
An Empirical Investigation of Information Technology Sourcing Practices - M. Lacity, and L. Willcocks
Lessons from experience
Do Formal Contracts and Relational Governance Function as Substitutes or Complements? - L. Poppo and T. Zenger
IT Outsourcing Strategies - J. Lee, S. Miranda and Y Kim
Universalistic, Contingency, and Configurational Explanations of Success
The Impact of Process Standardization on Business Process Outsourcing Success - K. Wullenweber, D. Beimborn, T. Weitzel and W. Konig
2.2 Client Capabilities
IT Outsourcing and Core IS Capabilities - L. Willcocks and D. Feeny
Challenges at lessons at Du Pont
Critical Capabilities for Offshore Outsourcing of IS - C. Ranganathan and S. Balaji
2.3 Supplier Capabilities and Perspectives
The Role of Vendor Companies in IS/IT Outsourcing - A. Pinnington and P. Woolcock
From the Vendor's Perspective - N. Levina and J. Ross
Exploring the value proposition in information technology outsourcing
Taking the Measure of Outsourcing Providers - D. Feeny, M. Lacity and L. Willcocks
Contracts in Offshore Software Development - A. Gopal, K. Sivaramakrishnan, M. Krishnan and T. Mukhopadhyay
An empirical analysis
Managing Dispersed Expertise in IT Offshore Outsourcing - I. Oshri, J. Kotlarsky and L. Willcocks
Lessons from Tata Consultancy Services
2.4 Relationship Management
The Australian Federal Government's Clustered-agency IT Outsourcing Experiment - P.B. Seddon
Exploring Relationships in Information Technology Outsourcing - T. Kern and L. Willcocks
The interaction approach
Portfolios of Control in Outsourced Software Development Projects - V. Choudhury and R. Sabherwal
A Relationship Perspective on IT Outsourcing - R. Kishore, H.R. Rao, K. Nam, S. Rajagopalan and A. Chaudhury
VOLUME III: GLOBAL OUTSOURCING ISSUES AND TRENDS
3.1 Workforce Issues
Employment Outsourcing in Information Systems - S. A. Slaughter and S. Ang
The Information Technology Workforce Trends and Implications 2005-2008 - P. Zwieg et al
The Politics and Economics of Offshore Outsourcing - N.G Mankiw and P. Swagel
Offshoring and its Implications for the Information Systems Discipline - R. Hirschheim, C. Loebbecke, M. Newman and J. Valor
Where perception meets reality
3.2 Offshore Outsourcing
The Role of Software Processes and Communication in Offshore Software Development - A. Gopal, T. Mukhopadhyay and M. Krishnan
Proven Practices for Effectively Offshoring IT Work - J. Rottman and M. Lacity
Why Nearshore Means That Distance Matters - E. Carmel and P. Abbott
Developing a Knowledge-based Perspective on Coordination - J. Kotlarsky, P. van Fenema and L. Willcocks
The case of Global Software Projects
Operational Capabilities Development in Mediated Offshore Software Service Models - S. Jarvenppaa and J. Mao
Offshore Middlemen - V. Mahnke, J. Wareham and N. Bjorn-Andersen
Transnational intermediation in technology sourcing
Explaining Variations in Client Extra Costs Between Software Projects Offshored to India - J. Dibbern, J. Winkler and A. Heinzl
3.3 Application Service Provision
Application Service Provision - T. Kern, L. Willcocks and M. Lacity
Risk assessment and risk mitigation
What Drives Netsourcing Decisions? An empirical analysis - C. Loebbecke and C. Huyskens
Understanding the Service Component of Application Service Provision - A. Susarla, A. Barua and A. B. Whinston
An empirical analysis of satisfaction with ASP services
3.4 Past, Present, and Future of Global IT Sourcing
The Enterprise Capability Organization - M. Mc Donald
A future for IT
Global Outsourcing of Back Office Services - M. Lacity, L. Willcocks and J. Rottman
Lessons, trends and enduring challenges