Learn everything you need to know to evaluate and enhance staff performance. This helpful guide explains how to prepare and conduct an appraisal session and how to follow up with effective action plans. Practical techniques demonstrate how to motivate your staff, and power tips help you to handle real-life situations and develop the skills to build a committed team. 

The Essential Managers have sold more than 2 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.