Did Everyone Have an Imaginary Friend (or Just Me)? by Jay Ellis is a collection of essays that chronicle his time growing up in a world he couldn’t make sense of. Ellis joined us live at The Grove to talk about growing up in the 80s and 90s, the process of writing about your life, processing […]
From the New York Times bestselling author of The Power of Habit, an investigation of what makes conversations work, and how we can all learn to be supercommunicators at work and in our lives
We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works?
Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we’re actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations—our identities—shape every discussion we have, from who will pick up the kids to how we want to be treated at work.
With his trademark insight and clarity, Duhigg shows readers how to recognize these three conversations--and teaches us the skills we need to navigate them more successfully. Communication is a superpower. By bringing readers into jury deliberations and fraught CIA recruitments, into Netflix’s company-wide conversations about equity and the writers’ room of The Big Bang Theory, we learn why some people are able to make themselves heard--and to hear others--so clearly. We learn how to recognize and leverage the hidden layers that lurk beneath every conversation. In the end, we learn a simple but powerful lesson: We can connect with anyone.
1143644674
We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works?
Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we’re actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations—our identities—shape every discussion we have, from who will pick up the kids to how we want to be treated at work.
With his trademark insight and clarity, Duhigg shows readers how to recognize these three conversations--and teaches us the skills we need to navigate them more successfully. Communication is a superpower. By bringing readers into jury deliberations and fraught CIA recruitments, into Netflix’s company-wide conversations about equity and the writers’ room of The Big Bang Theory, we learn why some people are able to make themselves heard--and to hear others--so clearly. We learn how to recognize and leverage the hidden layers that lurk beneath every conversation. In the end, we learn a simple but powerful lesson: We can connect with anyone.
Supercommunicators: How to Unlock the Secret Language of Connection
From the New York Times bestselling author of The Power of Habit, an investigation of what makes conversations work, and how we can all learn to be supercommunicators at work and in our lives
We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works?
Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we’re actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations—our identities—shape every discussion we have, from who will pick up the kids to how we want to be treated at work.
With his trademark insight and clarity, Duhigg shows readers how to recognize these three conversations--and teaches us the skills we need to navigate them more successfully. Communication is a superpower. By bringing readers into jury deliberations and fraught CIA recruitments, into Netflix’s company-wide conversations about equity and the writers’ room of The Big Bang Theory, we learn why some people are able to make themselves heard--and to hear others--so clearly. We learn how to recognize and leverage the hidden layers that lurk beneath every conversation. In the end, we learn a simple but powerful lesson: We can connect with anyone.
We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works?
Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we’re actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations—our identities—shape every discussion we have, from who will pick up the kids to how we want to be treated at work.
With his trademark insight and clarity, Duhigg shows readers how to recognize these three conversations--and teaches us the skills we need to navigate them more successfully. Communication is a superpower. By bringing readers into jury deliberations and fraught CIA recruitments, into Netflix’s company-wide conversations about equity and the writers’ room of The Big Bang Theory, we learn why some people are able to make themselves heard--and to hear others--so clearly. We learn how to recognize and leverage the hidden layers that lurk beneath every conversation. In the end, we learn a simple but powerful lesson: We can connect with anyone.
14.99
In Stock
5
1
![Supercommunicators: How to Unlock the Secret Language of Connection](http://img.images-bn.com/static/redesign/srcs/images/grey-box.png?v11.11.4)
Supercommunicators: How to Unlock the Secret Language of Connection
320![Supercommunicators: How to Unlock the Secret Language of Connection](http://img.images-bn.com/static/redesign/srcs/images/grey-box.png?v11.11.4)
Supercommunicators: How to Unlock the Secret Language of Connection
320Related collections and offers
14.99
In Stock
Product Details
ISBN-13: | 9780593243930 |
---|---|
Publisher: | Random House Publishing Group |
Publication date: | 02/20/2024 |
Sold by: | Random House |
Format: | eBook |
Pages: | 320 |
Sales rank: | 6,703 |
File size: | 13 MB |
Note: | This product may take a few minutes to download. |
About the Author
From the B&N Reads Blog