Title: SPIN Selling / Edition 1, Author: Neil Rackham
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Title: You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling / Edition 1, Author: David Sandler
Title: Coaching Salespeople into Sales Champions: A Tactical Playbook for Managers and Executives / Edition 1, Author: Keith Rosen
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Title: Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales / Edition 2, Author: Linda Richardson
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
Title: Lovemarks, Author: Kevin Roberts
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Title: How to Get Ideas / Edition 2, Author: Jack Foster
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Title: The Hidden Persuaders, Author: Vance Packard
Title: Forces for Good: The Six Practices of High-Impact Nonprofits / Edition 2, Author: Leslie R. Crutchfield
Title: Slave in A Box: The Strange Career of Aunt Jemima / Edition 1, Author: Maurice M. Manring
Title: Positioning: The Battle for Your Mind / Edition 1, Author: Al Ries
Title: The Adweek Copywriting Handbook: The Ultimate Guide to Writing Powerful Advertising and Marketing Copy from One of America's Top Copywriters / Edition 1, Author: Joseph Sugarman
Title: Words That Sell: The Thesaurus to Help You Promote Your Products, Services, and Ideas / Edition 2, Author: Richard Bayan
Title: The S.P.I.N. Selling Fieldbook: Practical Tools, Methods, Exercises and Resources / Edition 1, Author: Neil Rackham
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Title: Delivering Knock Your Socks Off Service / Edition 5, Author: Performance Research Associates
Title: The Brand Called You: Make Your Business Stand Out in a Crowded Marketplace / Edition 1, Author: Tim Vandehey
Title: Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business / Edition 2, Author: Ann Handley
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Title: Michael Jordan and the New Global Capitalism, Author: Walter LaFeber
Title: Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine / Edition 2, Author: Jeanne Bliss
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