Protocol Analysis, revised edition: Verbal Reports as Data / Edition 2

Protocol Analysis, revised edition: Verbal Reports as Data / Edition 2

ISBN-10:
0262550237
ISBN-13:
9780262550239
Pub. Date:
04/13/1993
Publisher:
MIT Press
ISBN-10:
0262550237
ISBN-13:
9780262550239
Pub. Date:
04/13/1993
Publisher:
MIT Press
Protocol Analysis, revised edition: Verbal Reports as Data / Edition 2

Protocol Analysis, revised edition: Verbal Reports as Data / Edition 2

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Overview

Since the publication of Ericsson and Simon's ground-breaking work in the early 1980s, verbal data has been used increasingly to study cognitive processes in many areas of psychology, and concurrent and retrospective verbal reports are now generally accepted as important sources of data on subjects' cognitive processes in specific tasks. In this revised edition of the book that first put protocol analysis on firm theoretical ground, the authors review major advances in verbal reports over the past decade, including new evidence on how giving verbal reports affects subjects' cognitive processes, and on the validity and completeness of such reports.

In a substantial new preface Ericsson and Simon summarize the central issues covered in the book and provide an updated version of their information-processing model, which explains verbalization and verbal reports. They describe new studies on the effects of verbalization, interpreting the results of these studies and showing how their theory can be extended to account for them. Next, they address the issue of completeness of verbally reported information, reviewing the new evidence in three particularly active task domains. They conclude by citing recent contributions to the techniques for encoding protocols, raising general issues, and proposing directions for future research.

All references and indexes have been updated.


Product Details

ISBN-13: 9780262550239
Publisher: MIT Press
Publication date: 04/13/1993
Series: A Bradford Book
Edition description: revised edition
Pages: 500
Product dimensions: 6.00(w) x 9.00(h) x 1.00(d)
Age Range: 18 Years

About the Author

K. Anders Ericsson holds the Dr. Edward Conradi Eminent Scholar Chair of Psychology at Florida State University.

Herbert A. Simon (1916–2001) was an influential psychologist and political scientist, awarded the 1978 Nobel Prize in Economics and the 1975 Turing Award (with Allen Newell). His many published books include Models of Bounded Rationality and Models of My Life (both published by the MIT Press)..

Table of Contents

Foreword
Preface to the Revised Edition
1 Introduction and Summary
1.1 Using Verbal Reports: Some Issues
1.2 The Processing Model
1.3 Types of Verbalizing Procedures
1.4 Two Challenges to Verbal Reports
1.5 Verbal Reports of Cognitive States and Structures
1.6 Verbal Reports in Assessment Studies
1.7 History of Verbal Reports and Introspection
1.8 Summary and Prospect
2 Effects of Verbalization
2.1 Verbalization and Thinking
2.2 EXperimental Studies of Verbalizing Without Recoding
2.3 ThinkingAloud Processes
2.4 Review of Empirical Studies
2.5 Summary
3 Completeness of Reports
3.1 Three Viewpoints
3.2 Recognition Processes
3.3 Information About Cognitive States
3.4 What Is Reported?
3.5 Learning Without Awareness
3.6 Retrospective Reports of Earlier Cognitive Processes
3.7 Insight and Access to Solution Ideas
3.8 Conclusion
4 Inferences From Verbal Data
4.1 Requirements for Using Verbal Data
4.2 Memory as Evidence for Heeding
4.3 Inferences from Verbal Reports
4.4 Generalizations About Cognitive Processes
4.5 Direct Assessment of General Processes
4.6 Verbal Reports and Theories
4.7 Conclusion
5 Model of Verbalization
5.1 General Model and Assumptions
5.2 Concurrent Verbalization
5.3 Incomplete Verbalization of Information in STM
5.4 Implications for Protocol Analysis
6 Methods for Protocol Analysis
6.1 Early Protocol Analysis
6.2 Introduction to Techniques of Protocol Analysis
6.3 Methodological Issues
6.4 Reliability and Validity of Encoding
6.5 Effective Protocol Analysis Procedures
7 Techniques of Protocol Analysis
7.1 Informal ProtocolAnalysis
7.2 Using a Theory for Protocol Prediction
7.3 Characteristics of Generated Information: Representations
7.4 Sequences of Heeded Information
7.5 Processes With Alternative Realizations
7.6 Reliability of Verbal Reports
7.7 Concluding Remarks and Future Directions
AppendiX
Bibliography
Author IndeX
Subject IndeX

What People are Saying About This

Alan Lesgold

The first edition of this book was the 'bible' of cognitive science methodology. It stimulated both a glorious body of research and, because of its importance, many suggestions that went beyond its prescriptions. The new version is a significant updating, especially with respect to the many situations in which retrospective protocols are necessary. Equally important, the new work provides a more complete and updated theoretical picture of the connections between focal task processes and reporting processes. Every researcher, from apprecntice to expert, should read this book.

From the Publisher

The first edition of this book was the 'bible' of cognitive science methodology. It stimulated both a glorious body of research and, because of its importance, many suggestions that went beyond its prescriptions. The new version is a significant updating, especially with respect to the many situations in which retrospective protocols are necessary. Equally important, the new work provides a more complete and updated theoretical picture of the connections between focal task processes and reporting processes. Every researcher, from apprecntice to expert, should read this book.

Alan Lesgold, University of Pittsburgh

Endorsement

The first edition of this book was the 'bible' of cognitive science methodology. It stimulated both a glorious body of research and, because of its importance, many suggestions that went beyond its prescriptions. The new version is a significant updating, especially with respect to the many situations in which retrospective protocols are necessary. Equally important, the new work provides a more complete and updated theoretical picture of the connections between focal task processes and reporting processes. Every researcher, from apprecntice to expert, should read this book.

Alan Lesgold, University of Pittsburgh

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