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Title: 21st Century Business: Customer Service, Student Edition / Edition 2, Author: Career Solutions Training Group
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21st Century Business:…
by Career Solutions Training Group
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Paperback $51.95
Title: 4th Party Cyber Logistics for Air Cargo / Edition 1, Author: Sung-Chi Chu
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4th Party Cyber Logistics for…
by Sung-Chi Chu, Lawrence C. Leung, Yer Van Hui, Waiman Cheung
#73 in Series
Hardcover $109.99
Title: A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool / Edition 2, Author: Janelle Barlow
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A Complaint Is a Gift: Using…
by Janelle Barlow, Claus Møller
Paperback $24.95
Title: A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction / Edition 1, Author: Andrew Waite
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A Practical Guide to Call…
by Andrew Waite
Paperback $62.95
Title: A Practical Guide to CRM: Building More Profitable Customer Relationships / Edition 1, Author: Janice Reynolds
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A Practical Guide to CRM:…
by Janice Reynolds
Paperback $62.95
Title: Advances in Services Marketing and Management / Edition 1, Author: Teresa A. Swartz
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Advances in Services Marketing…
by Teresa A. Swartz, David E. Bowen, Stephen W. Brown
#7 in Series
Hardcover $150.99
Title: Agile Sales: Delivering Customer Journeys of Value and Delight / Edition 1, Author: Brad Jeavons
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Agile Sales: Delivering…
by Brad Jeavons
Hardcover $160.00
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
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Hardcover from $16.31 $24.99 Current price is $16.31, Original price is $24.99.
Title: Bottom-Line Call Center Management / Edition 1, Author: David L. Butler
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Bottom-Line Call Center…
by David L. Butler
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Paperback $77.99
Title: Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces: Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference, Author: Nina Krey
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Boundary Blurred: A Seamless…
by Nina Krey, Patricia Rossi
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Hardcover $329.99
Title: Breakaway: Deliver Value to Your Customers--Fast! / Edition 1, Author: Charles L. Fred
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Breakaway: Deliver Value to…
by Charles L. Fred
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Hardcover $38.00
Title: Breaking Through: Implementing Customer Focus in Enterprises / Edition 1, Author: S. Vandermerwe
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Breaking Through: Implementing…
by S. Vandermerwe
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Hardcover $54.99
Title: Building Brands Directly: Creating Business Value from Customer Relationships, Author: Stewart Pearson
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Building Brands Directly:…
by Stewart Pearson
Hardcover $89.00
Title: Building Customer-brand Relationships / Edition 1, Author: Don E. Schultz
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Building Customer-brand…
by Don E. Schultz, Beth E. Barnes, Heidi F. Schultz, Marian Azzaro
Hardcover $180.00
Title: Building Routes to Customers: Proven Strategies for Profitable Growth / Edition 1, Author: Peter Raulerson
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by Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer
Paperback $64.99
Title: Business Process Mapping Workbook: Improving Customer Satisfaction / Edition 1, Author: J. Mike Jacka
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by J. Mike Jacka, Paulette J. Keller
Paperback $52.00
Title: Business Process Mapping: Improving Customer Satisfaction / Edition 2, Author: J. Mike Jacka
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Business Process Mapping:…
by J. Mike Jacka, Paulette J. Keller
Hardcover $73.00
Title: Call Center Operation: Design, Operation, and Maintenance / Edition 1, Author: Duane Sharp
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Call Center Operation: Design,…
by Duane Sharp
Paperback $66.95
Title: Call Center Operations: Profiting from Teleservices / Edition 1, Author: Charles E Day
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by Charles E Day
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Paperback $71.95
Title: Clients and Users in Construction: Agency, Governance and Innovation / Edition 1, Author: Kim Haugbølle
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Clients and Users in…
by Kim Haugbølle, David Boyd
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Hardcover $200.00

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