Premium Members Get 10% Off and Earn Rewards Find Out More
1- 20 of 173 results
Grid View Grid
List View List
Grid View Grid
List View List
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
QUICK ADD
Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
Explore Series
Hardcover from $16.31 $24.99 Current price is $16.31, Original price is $24.99.
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
QUICK ADD
The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: Winning with Customers: A Playbook for B2B / Edition 1, Author: D. Keith Pigues
QUICK ADD
Winning with Customers: A…
by D. Keith Pigues, Jerry D. Alderman, Karel Czanderna, Owens Corning
Hardcover $84.00
Title: Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services / Edition 1, Author: Robert G. Stemper
QUICK ADD
Service Selling: A Guide to…
by Robert G. Stemper
Hardcover $285.00
Title: Agile Sales: Delivering Customer Journeys of Value and Delight / Edition 1, Author: Brad Jeavons
QUICK ADD
Agile Sales: Delivering…
by Brad Jeavons
Hardcover $160.00
Title: Tourist Customer Service Satisfaction: An Encounter Approach / Edition 1, Author: Francis Noe
QUICK ADD
Tourist Customer Service…
by Francis Noe, Muzaffer Uysal, Vincent Magnini
Explore Series
Paperback $58.99
Title: Advances in Services Marketing and Management / Edition 1, Author: Teresa A. Swartz
QUICK ADD
Advances in Services Marketing…
by Teresa A. Swartz, David E. Bowen, Stephen W. Brown
#7 in Series
Hardcover $150.99
Title: Commitment-Led Marketing: The Key to Brand Profits is in the Customer's Mind / Edition 1, Author: Jan Hofmeyr
QUICK ADD
Commitment-Led Marketing: The…
by Jan Hofmeyr, Butch Rice
Hardcover $80.00
Title: Clients and Users in Construction: Agency, Governance and Innovation / Edition 1, Author: Kim Haugbølle
QUICK ADD
Clients and Users in…
by Kim Haugbølle, David Boyd
Explore Series
Hardcover $200.00
Title: Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces: Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference, Author: Nina Krey
QUICK ADD
Boundary Blurred: A Seamless…
by Nina Krey, Patricia Rossi
Explore Series
Hardcover $329.99
Title: Relationship Building in Public Relations / Edition 1, Author: Petra Theunissen
QUICK ADD
Relationship Building in…
by Petra Theunissen, Helen Sissons
Explore Series
Paperback $54.99
Title: Customer Relationship Management / Edition 1, Author: Kristin L. Anderson
QUICK ADD
Customer Relationship…
by Kristin L. Anderson, Carol J. Kerr
Explore Series
Paperback $22.00
Title: Bottom-Line Call Center Management / Edition 1, Author: David L. Butler
QUICK ADD
Bottom-Line Call Center…
by David L. Butler
Explore Series
Paperback $77.99
Title: Service Supply Chain Systems: A Systems Engineering Approach / Edition 1, Author: Tsan-Ming Choi
QUICK ADD
Service Supply Chain Systems:…
by Tsan-Ming Choi
#8 in Series
Hardcover $180.00
Title: E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice / Edition 1, Author: Roland T. Rust
QUICK ADD
E-Service: New Directions in…
by Roland T. Rust, P.K. Kannan
Paperback $63.99
Title: Building Routes to Customers: Proven Strategies for Profitable Growth / Edition 1, Author: Peter Raulerson
QUICK ADD
Building Routes to Customers:…
by Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer
Paperback $64.99
Title: Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers / Edition 1, Author: Bernd H. Schmitt
QUICK ADD
Customer Experience Management…
by Bernd H. Schmitt
Hardcover $55.00
Title: The Retailer's Guide to Loss Prevention and Security / Edition 1, Author: Donald J. Horan
QUICK ADD
The Retailer's Guide to Loss…
by Donald J. Horan
Hardcover $150.00
Title: The V-Model of Service Quality: An Exploration of African Customer Service Delivery Metrics, Author: Grafton Whyte
QUICK ADD
The V-Model of Service Quality…
by Grafton Whyte
Explore Series
Paperback $71.99
Title: Measuring Customer Service Effectiveness / Edition 1, Author: Sarah Cook
QUICK ADD
Measuring Customer Service…
by Sarah Cook
Paperback $69.99

Pagination Links