Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
Title: The Lean Six SIGMA Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality, Speed, and Complexity / Edition 1, Author: Michael L. George
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Title: The Five Most Important Questions You Will Ever Ask About Your Organization / Edition 1, Author: Peter F. Drucker
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Title: Origin Problem Solving: The Lean Approach to Complex Problems, Author: Dustin Thomas
Title: Food Inc.: A Participant Guide: How Industrial Food is Making Us Sicker, Fatter, and Poorer-And What You Can Do About It, Author: Participant
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Title: Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care, Author: John J. Nance
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Title: Hoshin Kanri for Healthcare: Toyota-Style Long-Term Thinking and Strategy Deployment to Unlock Your Organization's True Potential, Author: Gerard A. Berlanga
Title: The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market, Author: Michael Treacy
Title: The Essential Deming: Leadership Principles From the Father of Quality / Edition 1, Author: W. Edwards Deming
Title: Continuous Integration: Improving Software Quality and Reducing Risk, Author: Paul Duvall
Explore Series
eBook $35.99 $47.99 Current price is $35.99, Original price is $47.99.
Title: Lean Production Simplified: A Plain-Language Guide to the World's Most Powerful Production System / Edition 3, Author: Pascal Dennis
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Title: The ASQ Quality Improvement Pocket Guide: Basic History, Concepts, Tools, and Relationships, Author: Grace L. Duffy
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Title: Debugging: The 9 Indispensable Rules for Finding Even the Most Elusive Software and Hardware Problems, Author: David J. Agans
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Title: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results / Edition 1, Author: Mike Rother
Title: Building a Sensory Program: A Brewer's Guide to Beer Evaluation, Author: Pat Fahey
Title: Earn What You Deserve: How to Stop Underearning & Start Thriving, Author: Jerrold Mundis
Title: Fashion Victims: The Dangers of Dress Past and Present, Author: Alison Matthews David
Title: Quality without Tears: The Art of Hassle-Free Management, Author: Philip B. Crosby

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