50% Off The Criterion Collection Shop Now
1- 20 of 168 results
Grid View Grid
List View List
Grid View Grid
List View List
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
QUICK ADD
The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
QUICK ADD
Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
Explore Series
Hardcover from $16.31 $24.99 Current price is $16.31, Original price is $24.99.
Title: Winning with Customers: A Playbook for B2B / Edition 1, Author: D. Keith Pigues
QUICK ADD
Winning with Customers: A…
by D. Keith Pigues, Jerry D. Alderman, Karel Czanderna, Owens Corning
Hardcover $84.00
Title: The Big Book of Customer Service Training Games / Edition 1, Author: Peggy Carlaw
QUICK ADD
The Big Book of Customer…
by Peggy Carlaw, Vasudha K. Deming, Vasudha Kathleen Deming
Explore Series
Paperback $32.00
Title: Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services / Edition 1, Author: Robert G. Stemper
QUICK ADD
Service Selling: A Guide to…
by Robert G. Stemper
Hardcover $285.00
Title: Agile Sales: Delivering Customer Journeys of Value and Delight / Edition 1, Author: Brad Jeavons
QUICK ADD
Agile Sales: Delivering…
by Brad Jeavons
Hardcover $160.00
Title: Tourist Customer Service Satisfaction: An Encounter Approach / Edition 1, Author: Francis Noe
QUICK ADD
Tourist Customer Service…
by Francis Noe, Muzaffer Uysal, Vincent Magnini
Explore Series
Paperback $58.99
Title: Defusing the Angry Patron: A How-To-Do-It Manual for Librarians / Edition 2, Author: Rhea Joyce Rubin
QUICK ADD
Defusing the Angry Patron: A…
by Rhea Joyce Rubin
Explore Series
Paperback $72.00
Title: Supply Chain Management: Strategy, Planning, and Operation / Edition 6, Author: Sunil Chopra
QUICK ADD
Supply Chain Management:…
by Sunil Chopra, Peter Meindl
Hardcover from $233.23 $313.32 Current price is $233.23, Original price is $313.32.
Title: Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions / Edition 356, Author: Bill Dodds
QUICK ADD
Managing Customer Value:…
by Bill Dodds
Paperback $100.99
Title: Value-Added Services for Next Generation Networks / Edition 1, Author: Thierry Van de Velde
QUICK ADD
Value-Added Services for Next…
by Thierry Van de Velde
Paperback $74.95
Title: Experiential Marketing: Consumer Behavior, Customer Experience and The 7Es / Edition 1, Author: Wided Batat
QUICK ADD
Experiential Marketing:…
by Wided Batat
Paperback $61.99
Title: Contemporary Issues in Social Media Marketing / Edition 1, Author: Subir Bandyopadhyay
QUICK ADD
Contemporary Issues in Social…
by Subir Bandyopadhyay, Bikramjit Rishi
Paperback $58.99
Title: Marketing 2.0: Strategies for Closer Customer Relationships / Edition 1, Author: Gerald Corbae
QUICK ADD
Marketing 2.0: Strategies for…
by Gerald Corbae, Jacob B. Jensen, Dirk Schneider
Hardcover $54.99
Title: Advances in Services Marketing and Management / Edition 1, Author: Teresa A. Swartz
QUICK ADD
Advances in Services Marketing…
by Teresa A. Swartz, David E. Bowen, Stephen W. Brown
#7 in Series
Hardcover $150.99
Title: Breakaway: Deliver Value to Your Customers--Fast! / Edition 1, Author: Charles L. Fred
QUICK ADD
Breakaway: Deliver Value to…
by Charles L. Fred
Explore Series
Hardcover $38.00
Title: Implementing SAP® CRM: The Guide for Business and Technology Managers / Edition 1, Author: Vivek Kale
QUICK ADD
Implementing SAP® CRM: The…
by Vivek Kale
Paperback $74.95
Title: New Service Development: Creating Memorable Experiences / Edition 1, Author: James A. Fitzsimmons
QUICK ADD
New Service Development:…
by James A. Fitzsimmons, Mona J. Fitzsimmons
Explore Series
Paperback $129.00
Title: Measuring Customer Service Effectiveness / Edition 1, Author: Sarah Cook
QUICK ADD
Measuring Customer Service…
by Sarah Cook
Paperback $69.99
Title: Revolutionize Your Customer Experience / Edition 1, Author: Colin Shaw
QUICK ADD
Revolutionize Your Customer…
by Colin Shaw
Hardcover $64.99

Pagination Links