31 Coffee Breaks to a Better Organization

31 Coffee Breaks to a Better Organization

by Cornell N Wright
31 Coffee Breaks to a Better Organization

31 Coffee Breaks to a Better Organization

by Cornell N Wright

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Overview



31 Coffee Breaks to a Better Organization, as the title indicates, is a series of conversations that provide ideas, stories and recommendations that could be used as guidelines to improve your organization. The origins of the conversations are business columns written by the author for the New Haven Register. Each of the 31 conversations can stand alone in reading and implementation. The conversations fit within the timing of a coffee break. An additional benefit, of this design, is that you may read the conversations in the order that suits your interests and needs. Use them to Plan Well and Execute. It is our that you do so.


Product Details

ISBN-13: 9781643701349
Publisher: Solomon's Books & the Arts LLC
Publication date: 08/01/2018
Series: Coffee Breaks to a Better Organization
Pages: 84
Product dimensions: 5.98(w) x 9.02(h) x 0.17(d)

About the Author

Cornell N. Wright is the principal of The Parker Wright Group, Inc. a training and management consulting practice, located in Stratford, CT, that specializes in- management development, customer service, SWOT analysis, organizational assessments, strategy development and non-profit Board development.

Cornell N. Wright is a trainer, executive coach and management consultant with more than 30 years of business experience. He worked in the large corporate environment with IBM more than 19 years. While at IBM he worked with large, complex clients in systems, sales, marketing, management, and consulting capacities. Additionally, he has worked extensively with small to mid-sized companies in his own training and management consulting firm - The Parker Wright Group, Inc. established in 1994.
Cornell N. Wright has extensive management experience both practically and theoretically. He holds a Master of Business Administration from the University of Bridgeport, is a Certified Focus Group Director and he certified as a Practitioner in Inventory Management from the American Production and Inventory Control Society.
He is a member of the adjunct faculty at Housatonic Community College, Bridgeport, CT. He teaches courses in consumer behavior, organization management and customer service. In 2006, he was recognized in Who's Who of American Teachers.
Since 2008, he has written a business column, "Plan Well and Execute" for the New Haven Register, New Haven, Connecticut.
In 2008, his firm was recognized as the Small Business of the Year by the Greater New Haven Chamber of Commerce.
Cornell is actively involved in his community as he serves on the Board of Directors of several local, regional and statewide organizations. He is married to Joann Parker Wright and they live in Stratford, Connecticut.

Table of Contents

Conversation Starters 1 Scenario Planning 2 Customer Service Plan 3 Roles Alignment and Enthusiasm 4 Management Assessment 5 Bird of Paradise and Bird of Prey 6 Communications Capabilities 7 Blind Spots 8 Automation is a Competitor 9 A Business Physical 10 Calendars 11 Communications Clarity and Accuracy 12 Timelines are a Valuable Tool 13 Management’s Treatment of Team Members 14 Employee Playbook 15 Personal and Business Challenges 16 We are all Customers 17 Value of Surveys 18 Business Science 19 Executive Coach 20 Everyone Sells 21 Strengths, Weaknesses ,Opportunities and Threats (SWOT) Analysis for the New Year 22 Customer Service Can Be Free 23 Praise in Public 24 Communications Needs 26 Checklists 26 Robots and Jobs 27 Sharpen Your Tools 28 Managers as Role Models 29 Example of Teamwork 30 Value Proposition 31 The P(Rho) Organization

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