A decision-oriented approach to performance measurement: Providing an insight into the DEA efficiency of banking institutions

by Minh Hanh Le

Overview

This book proves the importance of performance measurement criteria to reflect the goal structures of organizations. The applications of Data Envelopment Analysis models in assessing the efficiency of banks with multiple behavior models and non-conventional goal structures provide evidences.

Product Details

ISBN-13:	9783631669983
Publisher:	Peter Lang GmbH, Internationaler Verlag der Wissenschaften
Publication date:	11/16/2015
Pages:	189
Product dimensions:	5.83(w) x 8.27(h) x (d)

About the Author

Minh Hanh Le is currently a Researcher at the Institute of Management Control and Business Accounting, TU Braunschweig, Germany. She holds a PhD from the TU Braunschweig and used to be a Lecturer at Hanoi University, Vietnam.

Table of Contents

Contents: Organizational performance measurement – Management control – Data Envelopment Analysis – Bank efficiency measurement – Bank behavior models – Management decisions and rationality concepts – Stakeholder values and operational aspects – Decision making theories – German savings banks – Savings banks’ business model.

Preface

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