A Leader's Journey to Quality / Edition 1

by Dana M. Cound

Overview

This book deals with the "hard skills" involved in achieving leadership quality. It provides a vehicle to foster interaction of the elements of the modern approach to quality, including statistical applications, quality and reliability engineering, management, and motivational aspects.

Product Details

ISBN-13:	9780824785741
Publisher:	Taylor & Francis
Publication date:	11/11/1991
Series:	Quality and Reliability , #31
Pages:	208
Product dimensions:	6.00(w) x 9.00(h) x (d)

About the Author

Dana M. Cound (Author)

Table of Contents

Introduction Part I: Leadership and the Organization 1. The Paradigm Paradox 2. The Culture Trap 3. The Work of the Leader Part II: Implementing the Vision 4. Vision—Or Just Seeing Things? 5. The Improvement-Driven Organization 6. The Continuous Improvement Model Part III: Economics of Quality 7. Inspection Efficiency—An Oxymoron? 8. Structuring Quality Costs 9. Reporting Quality Costs 10. Analyzing Quality Costs Part IV: Statistics and Other Laws of Nature 11. Statistical Thinking 12. Statistical Process Control