All Teams are not Created Equal: How Employee Empowerment Really Works / Edition 1

by Lyman D. Ketchum, Eric L. Trist

Overview

The authors of this book provide a comprehensive diagnosis of the increasing number of problems afflicting the performance of business and other institutions. These problems are defined as ‘people problems' - springing from the behaviour of those who manage as much as those who do the work. The traditional solutions - coercion, percentage staff reductions across the board, sharing of information, the ‘quick fix' - are examined and found wanting.

Ketchum and Trist look beyond ‘people problems' to the organization of work, and concentrate on the mismatch between the characteristics of people and the organizational characteristics of workplaces. From this point they propose their own model of organizational change, backed up

Product Details

ISBN-13:	9780803946521
Publisher:	SAGE Publications
Publication date:	03/09/1992
Pages:	328
Product dimensions:	5.50(w) x 8.50(h) x (d)

Table of Contents

PART ONE: INERTIA IN CRISIS
Understanding the Problem
Designing ‘Good' Work
The Beginnings
Organizational Paradigm and Paradigm Shift
A Whole New Way of Thinking
PART TWO: CENTER-OUT: A NEW CHANGE MODEL
Senior Managers Appreciate
The Work of the Second Echelon
Moving the Change Effort to the Periphery
PART THREE: NEW PLANT STARTUPS
Planning for the New Plant
Designing the New Plant
Making the New Plant Into an Operating Reality
PART FOUR: REDESIGNING ESTABLISHED PLANTS
Readying the Launch Pad
Getting It Right at the Plant Center
After the Assessment
Making the New Values Operational
PART FIVE: TRAINING AND EVALUATION
New-Paradigm Training in a Paradigm Shift
Evaluation as Learning
PART SIX: CONCLUSION
A Look at the Future