Benchmarking Workbook: With Examples and Ready-Made Forms / Edition 1

by Bengt Karlöf

Overview

The Benchmarking Workbook will do exactly what the title suggestsmake it easier for you to put theory into practice. It is a"do-it-yourself" guide to benchmarking. Benchmarking methods aresimple, easy to grasp, and universal everyone can do it! But manypeople suffer from unclear frames of reference, impossibledeadlines, inadequate budgets, unexplained expectations; even whenthese obstacles are overcome, the greatest danger is becomingswamped by detail. This is where the Benchmarking Workbook willprove to be a major ally. If you are on a benchmarking team, youwill find that this workbook is a tool to help get at the practicalaspects; aspects with which books of theory just cannot cope. Itincludes
* examples from actual cases
* self-diagnostic "what to do" sections
* forms, checklists and questionnaires
The Benchmarking Workbook helps you
* organize your research
* clarify your thinking
* prioritize your findings
The Benchmarking Workbook has been developed by Karlof andPartners. It is the practical companion to the original bookBenchmarking: A Signpost to Excellence in Quality and Productivityby Bengt Karlof and Svante Ostblom, published by John Wiley &Sons.

Product Details

ISBN-13:	9780471955870
Publisher:	Wiley
Publication date:	12/04/1995
Series:	College of Sports Medicine Series
Pages:	118
Product dimensions:	7.30(w) x 9.61(h) x 0.31(d)

About the Author

Bengt Karlöf is the senior partner and president of Karlof and Partners Consultancy, a Swedish-based strategy consultancy with worldwide interests. Renowned for his work in the area of strategic development, Bengt Karlof has acted as a consultant for numerous major organizations in both the public and private sectors over the past ten years. He lectures widely in both academic institutions and at management seminars on all aspects of strategy. He has written a number of books on the subject which have been translated into several languages. Always from a practical stance, Bengt Karlof's aim is to produce a business strategy which will make organizations work more efficiently.

Table of Contents

What Is Benchmarking?

Phases of Benchmarking.

Benchmarking Organization.

What to Benchmark.

Benchmarking Partners.

Information Gathering.

Analysis.

Implementation.

Case Histories.

Follow-up and Benchlearning.

Work Forms.