Table of Contents
CHAPTER 1 MARKETING CAREERS IN THE TWENTY-FIRST CENTURYThe Internet revolutionEvolution of the field of marketingScope of the marketing fieldOverview of marketing careersTrends affecting marketing careersE-commerce and global marketingA career in marketingAdditional sources of informationCHAPTER 2 CAREERS IN MARKETING RESEARCHThe marketing research processWork of marketing researchersMarketing research onlinePositions in marketing researchOpportunities in marketing researchAdditional sources of informationCHAPTER 3 CAREERS IN PRODUCT DEVELOPMENTThe importance of product developmentComplex production and multifaceted global marketsThe electronic goods and services revolutionNew kinds of economic needsPDMA awards for innovative product developmentDrivers of new-product developmentProduct development dimensions and processThe importance of brandsBrand information onlineRelated work of product and brand managersProduct recallsProduct management teamsPackaging, distribution, and promotionOpportunities in product managementAdditional sources of informationCHAPTER 4 CAREERS IN ADVERTISING AND SALES PROMOTIONThe traditional imageChanging speed—from fast to warpRelationship of advertising and sales promotionThe evolution of advertisingAdvertising strategyWhere advertising professionals are employedCareers in advertising agenciesTruth in advertisingJob requirements and career pathsTypes of sales promotionPositions in sales promotionOnline advertising and promotionExpanding range of e-channelsOpportunities for advertising and sales promotion professionalsEmployment outlookAdditional sources of informationCHAPTER 5 CAREERS IN PUBLIC RELATIONS AND CUSTOMER SERVICEThe value of public relationsSpin, damage control, and ethicsThe role of public relations in sales promotionThe nature of public relations workEducation and personal requirementsOpportunities in public relationsSources of professional informationThe importance of customer service in today’s economyCustomer service salesTechnology and customer serviceAdditional source of informationCHAPTER 6 CAREERS IN INDUSTRIAL, WHOLESALE, AND DIRECT SALESThe sales professionalThe nature of sales workIndustrial sales and wholesalingE-commerce and online technologiesThe growth of direct marketingDirect sellingDirect response retailingDatabase marketingTeleservicesCatalog retailingDirect mailOpportunities for sales representativesAdditional sources of informationCHAPTER 7 CAREERS IN RETAILINGTrends in retailingApplying advanced technology and e-commerceRetail salesSales managementMerchandise buying and managementOpportunities in retailingAdditional sources of informationCHAPTER 8 CAREERS IN MARKETING MANAGEMENTThe restructuring of corporate managementMarketing managersMiddle managers and supervisorsSucceeding in managementAttracting a mentorWomen in managementChief executive officersResources for managersOpportunities for managersManagement compensationCHAPTER 9 CAREERS IN GLOBAL MARKETINGThe impact of foreign competition on U.S. corporationsConsumer demand and its impact on global marketingHow companies are involved in foreign marketsMore about careers in global marketingGlobal e-commerce and teleservicesOpportunities in global marketingAdditional sources of informationCHAPTER 10 CAREERS IN EDUCATION, CONSULTING, ENTERPRENEUR-SHIP, AND FRANCHISINGMarketing educationMarketing consultingAdditional sources of information for consultantsOnline job services for independent contractorsEntrepreneurshipAdditional sources of information for small businessesFranchisingSources of information on franchisesCHAPTER 11 ECONOMIC TRENDS AND THEIR IMPACT ON MARKETING CAREERSServices marketingChanges in the American economy and businessThe impact of changing technologyEffects of the Internet economy on marketingChanges in lifestyles and valuesThe job marketTrends in employment and compensationCHAPTER 12 BEGINNING A SUCCESSFUL CAREER IN MARKETINGGetting the best educationGaining the necessary experienceDefining career objectivesLocating jobsGaining company informationThe resumePreparing for the interviewThe interviewAbout the Author