Case Management: Policy, Practice, and Professional Business

by Di Gursansky, Judy Harvey, Rosemary Kennedy

Overview

This book provides a wide-ranging overview of the diversity and complexity of case management practice in various regions and settings, within varying policy and regulatory frameworks, and in the context of a number of different client groups. It is structured around broad approaches to three areas: case management policy, case management practice, and issues surrounding the management, education, and regulation of case management. Part I discusses how case management originally emerged as a way of developing individually tailored plans for clients who were transferring from institutional care to independent living in the community and provides workers with the tools that they need to become successful case managers, regardless of their disciplinary background. Part II frames case management practice within a range of foci of specific significance in particular practice settings, such as cost containment and managed care, surveillance and social control, the role of clients, and issues surrounding client control in case management. In addition, it covers key issues in the ethics of professional case management practice. Part III explores the concept of new managerialism, the changing roles of professionals in this context, and questions of educational requirements for case management practice. It also discusses the debates surrounding regulation, certification and accreditation of case management practice and standards and guidelines for case management. In addition, it directly confronts the issues of competition between professional groups and offers a sound analysis of the issues.

Product Details

ISBN-13:	9780231129718
Publisher:	Columbia University Press
Publication date:	02/12/2003
Edition description:	New Edition
Pages:	254
Product dimensions:	5.50(w) x 8.50(h) x (d)
Age Range:	18 Years

About the Author

Di Gursansky, Judy Harvey, and Rosemary Kennedy all lecture in the School of Social Work and Social Policy at the University of South Australia and are the leading writers on case management in Australia.

Table of Contents

Introduction
Part I: Case Management as Policy
The development of case management
Policy tools and program strategy
Searching for distinctiveness
Part II: Case Management as Practice
The practice of case management
Key practice dimensions in diverse settings
Critical practice questions and ethical decision making
Part III: Case Management as Professional Business
The management in case management
Profiles of case managers
Preparation for case management work
Regulating case management
Part IV: Reflections
Through the looking glass

What People are Saying About This

Judith M. Parker

[This book's] sophisticated understanding of the complexity of case management and the recognition of the contested and dynamic value orientations that underlie case management practice in various settings is indeed refreshing.

— Judith M. Parker, University of Melbourne

Peter Camilleri

This is by far the best introduction to case management that is currently available in literature.

— Peter Camilleri, Australian Catholic University

Peter Camilleri

This is by far the best introduction to case management that is currently available in literature.

Editorial Reviews

Students looking for a general overview of case management would find this text useful, as it draws together a wide range of relevant issues and concerns.

British Journal of Social Work - Liz Lloyd

Students looking for a general overview of case management would find this text useful, as it draws together a wide range of relevant issues and concerns.

— Liz Lloyd

British Journal of Social Work