Changing Gears: The Strategic Implementation of Technology

by J. Carlopio

Overview

Many change management programmes designed to implement new technology are unsuccessful. The author draws upon a number of perspectives in change management and organisational strategy to show that failure is often not to do with technical factors but because of resistance of the workforce. He presents a new approach to implementing technology based upon the persuasion and commitment of the main stakeholders. Carlopio argues that senior managers should take organisational sensitivities and characteristics into account and build a communication and training and development strategy that will support the implementation of change. In this way, members of an organisation will be encouraged to embrace the new technology and it will become a part of their corporate mindset.

Product Details

ISBN-13:	9781403904829
Publisher:	Palgrave Macmillan UK
Publication date:	02/20/2003
Edition description:	2003
Pages:	200
Product dimensions:	5.98(w) x 9.02(h) x 0.02(d)

About the Author

JAMES CARLOPIO is a Senior Lecturer in the Australian Graduate School of Management at the University of New South Wales, Australia and Director of the Accelerated Development Programme. He has written a number of books and articles and has worked with a number of international corporations, including ANZ Bank, Deloitte Touche, General Motors and Ford.

Table of Contents

PART I: STRATEGIC PREPARATION Strategic Knowledge and Awareness Matching and Selection Decision: Technology Acquisition PART II: IMPLEMENTATION Knowledge and Awareness Facilitating Structures Persuasion, Decision and Commitment Roll-out Confirmation: The Measurement of Change Beyond Implementation

Editorial Reviews

'In Changing Gears James Carlopio smoothly meshes thoroughly researched concepts from disparate disciplines into an insightful, annotated roadmap for effective technology implementation. It is a must read for anyone looking to get more from their technology investments than just solutions to current business problems.' - Andy McMillan, President and CEO, Teletrol Systems Inc.

'In a rapidly changing business context, this is as definitive as one can get when dealing with the strategic implementation of technology. Building on the latest theory and informed by up-to-date research, Carlopio makes the crucial distinction between the implementation and installation of technology. In an easy to read style, this is a practical book that will trigger insightful decision-making awareness, leading to the effective implementation of technology.' - Clarence Da Gama Pinto, Program Director - Executive Programs, Mt Eliza Business School, Victoria, Australia, and Editor: Mt Eliza Business Review

'In this book, James Carlopio provides excellent insights into what it really takes to effectively implement technology. He combines the practical and theoretical, and integrates ideas from a broad range of disciplines and perspectives. I don't know any other book that covers all this ground this well.' - David Roitman, Senior Consultant, Davies Consulting, Inc., USA

'Changing Gears is a well-grounded primer for today's manager confronted with the constant need to plan for and implement rapid changes thanks to the ready availability of information in the Internet age.' - Thornton Withers Field, Trial Lawyer, Washington DC, USA

'Given technology always was and always will be the turbocharger of growth - then a thoughtful book on technology implementation is important for anyone serious about building a company.' Chris Roberts, Executive Vice-President, ResMed, Australia, UK, and USA

From the Publisher