Communication and Interpersonal Skills in Social Work

by Juliet Koprowska

Overview

Communication and interpersonal skills are an essential part of practice. Taking a skills-based approach, this book looks at research, theories, approaches and processes, demonstrating how they relate directly to practice. It will help you to understand the benefits that good communication skills can bring to your work with children and families, adults, groups, and those with communication difficulties.

Product Details

ISBN-13:	9781529626001
Publisher:	SAGE Publications
Publication date:	05/23/2024
Series:	Transforming Social Work Practice Series
Edition description:	Sixth Edition
Pages:	288
Product dimensions:	6.73(w) x 9.68(h) x (d)

About the Author

Juliet Koprowska was a Senior Lecturer Social Work at the University of York until 2018, and then an Honorary Fellow. She is Chair of GAPS (promoting psychodynamic, systemic and relationship-based approaches to social work). She is a registered social worker and a Licensed Systems-Centered® Practitioner. Her most recent research is into talk in social work.

Table of Contents

Chapter 1: Communication skills: don't they just come naturally?
Chapter 2: What do we know about effective communication?
Chapter 3: The human face of social work: understanding emotion and non-verbal communication
Chapter 4: Getting started
Chapter 5: Making progress and managing endings
Chapter 6: Communicating with families
Chapter 7: Communicating with children
Chapter 8: Working with people with additional communication needs: communicative minorities
Chapter 9: Working with groups
Chapter 10: Working with involuntary clients
Chapter 11: Safety and risk: working with hostility and deception
Chapter 12: The demands and rewards of interpersonal work

Editorial Reviews

The text covers many areas for consideration including brain development, human emotion, listening skills, reflection, methods of contact, working with groups, and ‘groups’ of individual experiences such as people who may be seeking asylum or people who have additional support and communication needs. Koprowska layers the different contexts and considerations of practice in an accessible and structured way.

Scottish Journal of Residential Child Care - Vol 19, No 3 - Louise Henry

"This is an excellent book which covers communication issues in relation to a number of different groups. It is well presented, easy to use and has a wealth of useful information." Lecturer, University of Huddersfield

From the Publisher