Communication: Making Connections / Edition 9

by William Seiler, Melissa Beall, Joseph Mazer

Overview

Emphasizes the connections between communication and our daily lives

Communication: Making Connections, a top-selling hybrid text, is unique in its integrated “Making Connections” theme and emphasis on technology. While introducing the basic principles of public speaking, interpersonal communication and group communication, the text stresses communication competence by constantly applying a solid theoretical foundation through everyday and relevant communication examples, thought-provoking questions, and boxed features.

MyCommunicationLab is an integral part of the Seiler program. Key learning applications include MediaShare, an eText, and a study plan.

A better teaching and learning experience

This program will provide a better teaching and learning experience—for you and your students. Here’s how:

• Personalize Learning– MyCommunicationLab is online learning. MyCommunicationLab engages students through personalized learning and helps instructors from course preparation to delivery and assessment
• Improve Critical Thinking– Chapter summaries are organized by learning objectives to help students focus on what they need to learn in each chapter.
• Engage Students–New examples and an increased emphasis on technology are relevant to today’s students in a variety of ways.
• Support Instructors– A full set of supplements, including MyCommunicationLab, provides instructors with all the resources and support they need.

NOTE: MyCommunicationLab does not come automatically packaged with this text. To purchase MyCommunicationLab , please visit www.mycommunicationlab.com or you can purchase a ValuePack of the text + MyCommunicationLab : ValuePack ISBN-10: 0205943675 / ValuePack ISBN-13: 9780205943678

Product Details

ISBN-13:	9780205930616
Publisher:	Pearson Education
Publication date:	01/30/2013
Series:	MyCommunicationLab Series
Edition description:	Older Edition
Pages:	504
Product dimensions:	7.90(w) x 9.90(h) x 0.80(d)

About the Author

Bill Seiler is a professor in the Department of Communication Studies at the University of Nebraska–Lincoln, where he has taught since 1972. He was department chair for more than 20 years and now teaches and directs the introductory course full time. The Undergraduate Leadership Award was renamed the William J. Seiler Undergraduate Leadership Award to honor him and his leadership of the department. Other honors include Outstanding Educator of America, Outstanding University and College Teacher by the Nebraska Communication Association, Outstanding Young Alumni and Distinguished Alumni Awards from the University of Wisconsin at Whitewater, and 2002 Boss of the Year Award. Bill received the 2013 National Communication Association’s Basic Course Division’s “Distinguished Faculty” award and was named to the 2013 Central States Association’s “Hall of Fame,” and in 2015 he received the National Communication’s “Wallace A. Bacon Lifetime Teaching Excellence Award.”

Bill earned a bachelor’s degree in education from the University of Wisconsin at Whitewater, a master of arts from Kansas State University, and a doctorate from Purdue University. He is an experienced educator, consultant, researcher, and author in the area of communication and has an adjunct appointment in the Education & Human Sciences College. He is an avid golfer, who plays every chance he gets, which — unfortunately for him — is never enough. He loves his Nebraska Huskers. Bill and his wife Kathi have two daughters, Dana and Dionne; two sons-in-law, Lee and Wade; two grandchildren, Grant and Will; and three step-grandchildren, Zach, Stephanie, and Taylor.

Melissa Beall is a professor in the Communication Studies Department and a member of the teacher education faculty at the University of Northern Iowa. Dr. Beall, a proud Husker fan, received all three of her degrees from the University of Nebraska–Lincoln. Her areas of expertise include listening, intercultural listening, intercultural communication, communication and technology, and communication theory. She teaches oral communication, listening, language and communication, public speaking, critical thinking, college teaching, communication and technology, intercultural communication, interpersonal communication, and communication theory.

Dr. Beall currently serves as the chair of the UNI Graduate faculty. Her honors include Iowa Board of Regents Faculty Excellence recipient, 2012 Central States Communication Association Hall of Fame, International Listening Association’s Outstanding Listening Educator, Listening Hall of Fame, and numerous teaching awards. She has served on numerous editorial boards; presented more than 600 papers, programs, and workshops; is past president of the Iowa Communication Association and the Nebraska Speech Communication and Theatre Association; and is vice president of the World Communication Association, the Pacific and Asian Communication Association, and the International Association of Communication Sciences. She is an officer in her local AAUP chapter and is a past president of the Central States Communication Association and of the International Listening Association. She has also served as an officer in many divisions of the National Communication Association.

Joseph Mazer is an associate professor and associate chair of the Department of Communication Studies at Clemson University. At Clemson, he is Director of the Social Media Listening Center, an interdisciplinary research lab and teaching facility that provides a platform to listen, measure, and engage in more than 650 million sources of social media conversations. His research and teaching interests are in instructional communication, social media and interpersonal relationships, quantitative research methods, and the introductory communication course. Joe is listed among the top 1 percent of prolific scholars in the discipline of Communication Studies spanning 2007–2011, according to a study in Communication Education, a journal published by the National Communication Association. He has received international, regional, university-wide, and departmental recognition for outstanding teaching. Joe is a past recipient of the Outstanding New Teacher Award from the Central States Communication Association and the Outstanding Professor of the Year Award from Clemson University’s Department of Communication Studies undergraduate student body.

Joe is an active member of the National Communication Association and Central States Communication Association, where he has held several leadership roles; serves on editorial boards for several journals; and is Consulting Editor for Forums for Communication Education and an Associate Editor for Journal of the Scholarship of Teaching and Learning. Joe received his Ph.D. in communication studies from Ohio University, a master’s degree in communication from Illinois State University, and a bachelor’s degree in mass communication from Mansfield University. Joe resides in Clemson, South Carolina, with his wife, Chrissy, and their children, Claire and Owen. As of this writing, they are participating in Clemson University’s Faculty in Residence program and make their home in a first-year student residence hall on campus. Together, they enjoy spending time with students in their community and cheering for the Clemson Tigers!

Table of Contents

In this Section:

1) Brief Table of Contents

2) Full Table of Contents

1) Brief Table of Contents

Chapter 1: Connecting Process and Principles
Chapter 2: Connecting Perceptions and Communication
Chapter 3: Connecting Self and Communication
Chapter 4: Connecting Through Verbal Communication
Chapter 5: Connecting Through Nonverbal Communication
Chapter 6: Connecting Listening and Thinking in the Communication Process
Chapter 7: Choosing a Topic and Connecting to the Audience
Chapter 8: Research: Gathering and Using Information
Chapter 9: Organizing and Outlining
Chapter 10: Managing Anxiety and Delivering Your Speech
Chapter 11: Informative Speaking
Chapter 12: Persuasive Speaking
Chapter 13: Interpersonal communication: A Theoretical Foundation
Chapter 14: Developing And Maintaining Relationships: From Formation To Dissolution
Chapter 15: Group and Team Communication
Chapter 16: Participating in Groups and Teams

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2) Full Table of Contents

Chapter 1: Connecting Process and Principles
Communication: Making Connections
What is Communication?
Why Should We Study Communication?
Principles of Communication
Essential Components of Communication
Types of Communication
Distinguishing Social Media from Face-to-Face Communication
Misconceptions about Communication
Improving Communication Competence
Summary
Discussion Starters

Chapter 2: Connecting Perceptions and Communication
Perception and Communication
The Perception Process
Perceptual Differences
Improving Perception Competencies and Perception Checking
Summary
Discussion Starters

Chapter 3: Connecting Self and Communication
Understanding Self-Concept
Culture and Self-Concept
Gender and Self-Concept
Self-Fulfilling Prophecy and Impression Management
Enhancing Self-Concept
Summary
Discussion Starters

Chapter 4: Connecting Through Verbal Communication
The Importance of Language
The Elements of Language
Language-Based Barriers to Communication
Language and Technology
How to Use Language Effectively
Summary
Discussion Starter

Chapter 5: Connecting Through Nonverbal Communication
Making Everyday Connections
What is Nonverbal Communication?
Characteristics of Nonverbal Communication
Functions of Nonverbal Communication
Types of Nonverbal Communication
Improving Our Ability to Send and Interpret Nonverbal Communication
Summary
Discussion Starters

Chapter 6: Connecting Listening and Thinking in the Communication Process
The Importance of Effective Listening
Effective Listening
The Functions of Listening
Barriers to Effective Listening
Critical Listening and Critical Thinking: Analyzing and Evaluating Messages
Improving Listening Competence
Listening and Technology
Intercultural Listening
Summary
Discussion Starters

Chapter 7: Choosing a Topic and Connecting to the Audience
Selecting a Speech Topic
Determining the General Purpose, Specific Purpose, and Thesis of a Speech
Audience Analysis: Connecting with the Listeners
Summary
Discussion Starters
Notes

Chapter 8: Research: Gathering and Using Information
Research: Gathering Information
Using Research to Support and Clarify Ideas
Summary
Discussion Starters

Chapter 9: Organizing and Outlining

Organize the Body of Your Speech
Organize the Introduction of Your Speech
Organize the Conclusion of Your Speech
Outline Your Speech
Guidelines Using Presentational Note Cards
Sample Presentational Outline for an Informative Speech
Summary
Discussion Starters
References

Chapter 10: Managing Anxiety and Delivering Your Speech
Managing Speech Anxiety
Methods of Delivery
Vocal and Physical Aspects of Delivery
Presentational aids
Presentation Software
Practice Your Delivery
Summary
Discussion Starters

Chapter 11: Informative Speaking
Information and Power
Distinctions between Informative and Persuasive Speaking
Topics for Informative Speeches
Preparing and Developing an Informative Speech
Evaluating the Informative Speech
A Sample Informative Speech with Commentary
Summary
Discussion Starters
Appendix: Informative Speech Topics

Chapter 12: Persuasive Speaking
The Goal of Persuasive Speaking
Topics for Persuasive Speeches
Persuasive Claims
Establishing Credibility (Ethos)
Preparing and Developing a Persuasive Speech
Fallacies in Argument Development
Evaluating the Persuasive Speech
Sample Persuasive Speech with Commentary

Chapter 13: Interpersonal communication: A Theoretical Foundation
Connecting with Others via Interpersonal Communication
Theories of Interpersonal Communication
Self-Disclosure in Relationships
Summary
Discussion Starters

Chapter 14: Developing And Maintaining Relationships: From Formation To Dissolution
Interpersonal Communication Competence
Relationship Formation
Relationship Dissolution
Signs That Show a Relationship is in Trouble
Interpersonal Conflict
Improving Communication Competence in Relationships
Summary
Discussion Starters

Chapter 15: Group and Team Communication
Small-Group Communication: Making the Connection
Purposes and Types of Groups
Establishing a Group Culture
Characteristics of Small Groups
Ethical Behavior in Group Communication
Disadvantages of Small Groups
Summary
Discussion Starters

Chapter 16: Participating in Groups and Teams
Team Building
Leadership
Conducting a Meeting
Member Participation
Problem Solving and Decision Making
Managing Group Conflict
Evaluating Small Group Performance
Summary
Discussion Starters

Appendix