The Complete Idiot's Guide to Power Words: The Right Words for Successful Negotiation and Persuasion

The Complete Idiot's Guide to Power Words: The Right Words for Successful Negotiation and Persuasion

by Scott Snair Ph.D.
The Complete Idiot's Guide to Power Words: The Right Words for Successful Negotiation and Persuasion

The Complete Idiot's Guide to Power Words: The Right Words for Successful Negotiation and Persuasion

by Scott Snair Ph.D.

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Overview

At a loss for words

The gift of understanding power words and phrases will allow readers to set themselves apart, be more assertive, and impress and inspire others. The Complete Idiot's Guide® to Power Words also discusses how to develop and encourage clear-headed attention between parties, proactive listening techniques, genuine interest, and open-mindedness. Engaging in the craft of utilizing power words and phrases makes readers more important-and more influential.

• Word power books continue to be popular
• Provides practical, step–by–step advice for learning the words and phrases that will make all the difference when arguing a point

Product Details

ISBN-13: 9781101032787
Publisher: DK
Publication date: 05/05/2009
Series: COMPLETE IDIOT'S GUIDE Series
Sold by: Penguin Group
Format: eBook
Pages: 240
File size: 826 KB

About the Author

Scott Snair, PhD, has taught writing, leadership, and personal development courses at several universities. He currently teaches writing and speaking skills at the US Military Academy Preparatory School. Snair's bestselling books on leadership and success techniques have been published in ten languages throughout the world. A graduate of West Point, where he was president of his class, Snair holds a PhD in higher education leadership and management from Seton Hall University.

Table of Contents

Part 1 Power Words for Negotiating 1

1 Hook Your Reader 3

Exaggerate to Get Things Started 4

Suggest a Hypothetical Reality 5

Master Metaphors to Compare Concepts 5

Express Your Indignation to the Max 6

Mention the Surprised Person Who Isn't There 7

Draw Attention to the Historic Choice 8

Paint a Vision 8

Make Their Priorities Your Priorities 9

Activate with an Adverb 10

Refer to Legacy 10

Appeal to the Gut 11

Pack a Wallop with a Contrast 12

2 Sell the Need 15

Be Compelling as You Create the Necessity 16

Just Suppose That You Juxtapose 16

Offer Yourself as a Solution 17

Take the Bold Stance 18

Shift the Paradigm, but Don't Say So 19

Be Vain? No. Be Proactive? Yes! 20

Emphasize the Emotional 21

Assume Consent 22

Hurry, This Chapter Is Running Out! 22

3 Put the Bottom Line Up Front 25

Offer Your Point with Humility 26

State Your Fix Right Away 27

Use the Quintessential Thesis Sentence 27

Start Against the Grain 28

Speak Well of the Letter 29

Use the I-Message 30

Kill a Tree Every Now and Then 31

Use Your Power for Someone Else 32

Take Credit for the Upfront Point 33

Appeal to the Warm Glow of Others 33

Tell 'Em They Possess the Gift 34

4 Close the Deal 37

For He's a Jolly Good Fellow 38

Emphasize the Acceptable Amount of Unacceptability 38

Readdress the Need 39

Mention the Expert 40

Mention Value 41

Know That People Value Time and Money 42

Remind Someone You're Counting on Her 42

At the End of the Cliché 43

Repeat a Phrase 44

Add the Element of Fear 44

Offer Limited Choices 45

Part 2 Power Words for Persuading 47

5 Frame Your Words in a Big Picture 49

Recall That Great Pioneer50

Make the Guarantee Super-Specific 51

Keep It Active 51

Win One for the Gipper 52

Address the Grand Struggle 53

Talk About Souls per Minute 53

Disapprove of the Specific Behavior 54

Speak to the Impact 55

Be Corny with a Compliment 56

Make a Bold (Unprovable) Claim 57

Remind People of Their Good History 57

6 Offer Trademark Lines 59

Be a Tad Smarter 60

Love It, Even If You Hate It 60

There's Something to This Catchphrase 61

Suggest One Step Back 62

Get Results 63

Ask the Rhetorical Question 63

Ask the Nonrhetorical Question 64

Add a Rhyme Every Time 65

Use an Old Phrase a New Way 66

State the Obvious 66

Use a Simile 67

7 Add Punch to Your Main Points 69

Offer Verbal Cues to the Listener 70

Make Your Support Stronger 71

Offer Other Key Supporting Phrases 73

Talk Up the Process 74

Talk Up the People 76

End on a Robust Note 78

8 Use Charisma to Make People Feel Good 81

Remember That Everything's in a Name 82

Tell 'Em You Got Faith 82

Tell 'Em You Need 'Em 83

Invite Someone to Join You 84

Mention the Responsibility, Not the Difficulty 84

Respect the Opinion 85

Use "Would" Instead of "Can" 86

Note the Effort 86

Offer Thanks and Then Thanks Again 87

Part 3 Power Words as Responses 89

9 Disarm Your Opponents 91

Suggest That You're Amenable and Amendable 92

Don't Give Someone the Shine 93

Give Up the Toffee to Get the Bon-Bon 93

Let 'Em Vent 94

Don't Demean 95

Suggest That They Didn't Really Mean It 96

Disarm Them with Confidence 97

Imply That the Ground Is Common 97

If the Ground Isn't Common, Find Some 98

Seek Actual, If Not Figurative, Common Ground 99

10 Mirror People's Thoughts 101

Reflect What You Hear 102

Don't Make It All About You 103

Throw It Back Differently 103

Use a Statement Instead of a Question 104

If You Must Question, Make It Open-Ended 105

Use Eye Contact 106

Shut Up and Let 'Em Talk 107

Make 'Em Accept Their Role 107

Let the Solution Be Theirs 108

Offer Help 109

11 Redefine the Discussion 111

Make It About You 112

Keep Walking If You Have To 112

Say Anything Other Than "Fine" 113

Say Something Motivational 114

Lead 'Em Along with Questions 115

Ask for Contingencies 115

Encourage the Devil's Advocate 116

Formalize Your Topic 117

Don't Be Pestered When You're Tired 117

Fight Groupthink 118

Take a Stand Against Something Wrong 119

12 Lose the Battle, but Win the War 121

Concede the Small Point 122

Don't Concede What Can Be Changed 123

Don't Tell 'Em They're Crazy 123

Don't Offer Excuses 124

Don't Build a Conversation on a Lie 125

Cool Off 125

Act as If You Can Do Something 126

Point Out the Passion 127

Show Gratitude for the Effort 127

Don't Lie for Anyone 128

Remind Them of Their Stake 129

Part 4 Words and Expressions to Avoid 131

13 Don't Be a Victim 133

Quit Yer Whining 134

Own Up to It 134

Don't Blame the Other Guy 134

Yes, It Is Your Problem 135

It's What You Make It 136

Maybe It's 'Cause Karma Loves You 136

Never Say Never 137

Don't Blame Traffic 137

Again, I Say, Never Say Never 138

"But" Means "I Disagree" 138

Use the Magic of Three 139

14 Don't Use "Flavor of the Day" Expressions 141

Forget the Mouse 142

Forget the Twenty Cents 142

Yes, We All Heard It 143

The Only Word That Goes with "Grasp" 143

Better to Raise Cain 144

No One Wants a Fringe Competency 145

Wouldn't the Selfish Approach Be Better? 145

Don't Blame HQ 146

Don't Forget the Results Show 146

Don't Overemphasize the Big Picture 147

Don't Ask Your Customers to Call 147

15 Don't Attack People 149

Get Past the Right-or-Wrong Angle 150

Try to Relate 150

Be Tactful 151

I Heard a Rumor That You Tell Rumors 151

Sometimes Silence Is Insulting 152

Don't Attack People-or Places 153

Don't Be a Negative Fortune-Teller 153

Steer Clear of Sarcasm 154

Forgo the Cheap Shot 154

Be the Master of Your Phone 155

Make 'Em Do It, but Nicely 156

16 Don't Use Ten-Dollar Words 157

Don't Make It Even More Confusing 158

Don't Use "Peruse" 158

Don't Echo "Eco" 159

Seek Not to Recriminate 160

Be Uninterested in "Disinterested" 160

A Shorter World-What a Concept! 161

Don't Make It Even More Difficult 161

Avoid the Jargon 162

Be Abundantly Clear 163

Don't Overuse "Community" 163

Use Spectacular Vernacular 164

Part 5 Mind Tricks That Aren't (Too) Evil 165

17 Compliment Away! (It'll Come Right Back to You) 167

People Remember the Nice Things You Say 168

Compliment the Expertise 168

Be Syrupy Sometimes 169

Show Gratitude and Express Appreciation 170

Use "Because" 171

Give a Little Credit 172

Ask a Question 173

Say It in Front of Others 174

Display Your Confidence in Them (and in Yourself) 174

18 Send Subliminal Messages 177

Use Words You Want Attached to You 178

Sow Consent 179

Use a Rhetorical Question as a Compliment 179

Mention the Big Kahuna 180

Be Milgram 181

Belittle with Quotation Marks 182

Make 'Em Professional 183

Everyone's Doin' It 183

Repeat a Letter 184

Jab with a Dysphemism 185

Relate It to Sex 185

19 Create New Words 187

Use a Y 188

Use a Hyphen 188

Describe the Maniac 189

Turn a Celebrity into an Adjective 190

Turn a Movie into an Adjective 191

Create a Portmanteau 192

I Have Ize for You 192

What Does It Do? 193

What Noise Does It Make? 194

Use a Word from Another Language 195

Tie Different Intensities Together 195

Flip Letters 196

Once More for the Metaphor 197

Appendixes

A Glossary 199

B Suggested Books on Gaining Influence Through Words 201

C The Power Word Checklist 205

Index 211

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