Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone / Edition 1

by Rick Kirschner, Rick Brinkman

Overview

THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES

These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.

Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.

Product Details

ISBN-13:	9780071416412
Publisher:	McGraw Hill LLC
Publication date:	02/20/2003
Series:	The McGraw-Hill Professional Education Series
Pages:	64
Product dimensions:	5.80(w) x 8.70(h) x 0.32(d)

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide