El Sistema Deming

by Rafael Aguayo

Overview

Después de haber pasado la mayoría de mi vida profesional en calidad y en dirección donde he utilizado profesionalmente muchas de las ideas de Deming, la lectura de “El Sistema Deming” me permite entender mejor, con una visión más profunda y amplia, las diferentes circunstancias que rodean mi propia experiencia sobre calidad, gestión directiva y el funcionamiento de las organizaciones.

A la publicación en 1990, de la versión original en inglés, “Dr. Deming. The American Who Taught the Japanese About Quality”, del que se vendieron más de 200.000 ejemplares y en cuya revisión participó el propio Deming, éste lo consideró el mejor libro sobre Management publicado en los Estados Unidos.

La decisión de sacar esta edición revisada en español surge de su gran vigencia actual, de la escasez de obras similares en lengua española y de la necesidad de aplicar las ideas de W. Edwards Deming en la gestión directiva de todo tipo de organizaciones. Ofrece la mejor solución a los problemas con los que se enfrenta la sociedad occidental en nuestros días. Su aplicación podría aliviarnos de la mal llamada “crisis” que nos envuelve y sobretodo ayudaría a evitar otras de peores. La sociedad necesita un renacimiento del verdadero Deming.

Jordi Cabré

En este libro, uno de mis alumnos explica a los lectores algunos de los principios que escuchó en las clases que di en “Stern School of Business of New York University”...algunos estudiantes acumulan valiosas ideas que vale la pena recordar y transmitir. Esto es lo que pasa con el contenido del libro del Sr. Aguayo.

W. Edwards Deming

Product Details

BN ID:	2940013338142
Publisher:	Millennia Ltd.
Publication date:	09/23/2011
Sold by:	Barnes & Noble
Format:	eBook
File size:	820 KB
Language:	Spanish

About the Author

Rafael Aguayo is an internationally recognized expert in quality and management. He started his business career in international banking and at the age of 27 was the youngest officer of an international bank's New York City branch, with forty-two people reporting to him. He conducted business in four languages. He later spent seven years on Wall Street.

In 1983 he had a chance to take a course with W. Edwards Deming, the world renowned quality expert who was generally acknowledged by the Japanese as being the man most responsible for sparking their economic renaissance starting with his first lecture in 1950. At this point he had been trained in finance and management by a major bank, had received his MBA from a major US university and had years of experience as an executive, yet after taking Deming's course he realized that everything he had learned to date was either wrong or incomplete.

Stunned that Deming was not better known in the US and there was no accessible book on his ideas, he approached Deming about writing this book. Deming wholeheartedly approved and became a teacher and sounding board. Aguayo studied and prepared for seven years and in 1990 this book was published.

The book was hailed by Deming disciples and Deming himself as the best book on the subject. It was translated into six languages and inspired numerous individuals and companies to transform their way of doing business and their lives. Tony Robbins called it the best business book he had read in a decade.

The principles explained and developed in this book helped change the fortunes of many companies and whole industries in the West in the 1980s and early 1990s.

In preparing to write the book Aguayo read all the works recommended by Deming but also applied the principles in his own business and his life with resounding success. Convinced that these were powerful principles that could transform any organization Aguayo began consulting and further developed the principles. Once again the principles proved their worth.

Today Aguayo teaches, consults and writes with the aim of transforming the way organizations throughout the world manage and how governments govern. He recently formed an organization with several other experts and Deming enthusiasts called Deming Collaboration. He can be reached at DemingCollaboration.com

Editorial Reviews

Urges statistician and quality-control expert Deming, ``Don't blame the Japanese'' for the U.S. trade deficit--``we did it to ourselves.'' According to Aguayo, Deming is largely responsible for Japan's industrial revolution, though he is little known in the U.S. Here addressing America's corporate leadership, the author--a former bank executive who studied with Deming at New York University--contends persuasively that Deming's advice is savvy, current, even indispensable: A

John Schwinn

The long famed (in Japan) and increasingly recognized (in the US) W. Edwards Deming was a prime catalyst behind the success of Japanese industry. Aguayo, who studied with Deming for seven years, introduces the man and his management lessons to a wide audience, and shows how Deming's principles can be applied to American industry. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Earl Doe