Table of Contents
Foreword v
Dedication vii
Acknowledgments ix
PART I: Overview and Framework
1. Introduction to The Salvation Army Social Services 3
2. Faith, Religion, Spirituality, and Social Services 9
3. Practicing at the Intersection of the Legal Framework, Values, and Ethics 19
PART II: Theories and Practice
4. Understanding Poverty 39
5. The Why, How, and When of Change 45
6. Working Towards Cultural Competence 55
7. Skills and Techniques for Effective Practice 69
PART III: Working With Individuals, Families, and Communities
8. Engagement 85
9. Understanding the Situation of Participant(s)- 91
Current Challenges, Aspirations, Strengths, and Readiness to Change
10. Commitment to Action: Planning and Setting Goals 103
11. Achieving Goals and Maintaining Gains 113
12. Pastoral Care in The Salvation Army's Varied Settings 127
13. Understanding Communities and Community Collaboration 139
14. Social Justice and Advocacy 149
PART IV: How to Effectively Use Faith in Action
15. Case Studies: Faith in Action 157
16. Application for Supervisors and Teams 161
PART V: References
Appendix A-The Salvation Army Social Services Code of Ethics 167
Appendix B-The Salvation Army Policy and Guidelines on Confidentiality 171
and the Protection of Personal Privacy
Appendix C-Pastoral Care Plan 177
Appendix D-Position Description of the Pastoral Care Representative 181
Appendix E-Spiritual Needs Assessment Tool 183
Glossary 187
Bibliography 191
Scripture 203
