Table of Contents
Introduction 9
Section 1 Choosing The Outdoor Business That Is Right For You 15
Chapter 1 Characteristics of a Successful Business 17
Chapter 2 Know Yourself Before You Start a Business 23
Franchise or From the Ground Up? 25
Starting from scratch 30
Section 2 Outdoor Opportunities 37
Chapter 3 The Nitty Gritty Work of Landscaping 39
Doing a Good Job Is Not Enough 42
Outdoor Maintenance 43
Chapter 4 The Nursery Business 47
Green is "In" 47
How to Make "Beautiful Work" Profitable 52
Section 3 Business Operations 57
Chapter 5 Planning for Success 59
Getting Started 59
Business Planning 60
Becoming a Small Business 65
Parts of Your Business Plan 69
Insurance 79
Chapter 6 Branding Your Business 89
Creating an Effective Brand 92
Chapter 7 Funding Your Business 99
Financing Options 100
Professional Advisors 103
Money Management 105
Controlling Costs 107
Chapter 8 Estimates, Bids, and Contracts 129
Contracts with Vendors 129
Contracts for Customers 131
Planning for Profitability 135
Bidding for Commercial Jobs 137
Negotiating Prices 140
Billing and Collection 142
Secrets of Job Estimating 144
Section 4 Bn The Office 161
Chapter 9 Locating Your Office 163
Home or Facility, Pros and Cons 163
Chapter 10 Buying Office Equipment and Supplies 187
Setting Up Your Office 167
Computers and Software 174
Hiring Office Help 187
Section 5 In The Field 193
Chapter 11 Buying Professional Equipment and Supplies 195
Outdoor Equipment 195
What Does All of This Cost? 204
Essential Maintenance 205
Outdoor Supplies 207
Chapter 12 Hiring Outdoor Workers 219
Interviews 222
New Employee Paperwork 227
ImmigrationConcerns 227
Drug Testing 230
Training 230
Payroll and Benefits 234
Subcontracting and Partnering/Referral 235
Additional Schooling 242
Section 6 Your Customers 245
Chapter 13 Finding Customers- or Helping Them Find You 247
Inexpensive Marketing Methods 247
Conducting Appointments 260
Cross-selling Your Services 262
Chapter 14 To Focus or Expand 271
Appendix Bibliography and Additional Resources 277
Immigration and Job Form Information 278
Bonding 280
Business community resources 280
Drug Testing 280
Gardening 280
Government sites and forms 281
Landscaping 281
Marketing 281
Pest control 282
Small business help 282
Software 282
Supplies 283
Web site Design 283
Index 285