How to Write Better Business Letters

by Andrea B. Geffner

Overview

Updated to meet today’s business needs and reflect the use of current technology, this book presents approximately 75 model letters that demonstrate correct formats and modes of expression used in business correspondence. Categories include credit applications, letters of inquiry, orders of goods and services, formal business announcements, letters of recommendation, letters dealing with complaints and claims, in-house correspondence, news releases, sales letters as used by direct marketers, and more. This book also features examples of different letter formatting styles as well as sections on e-mail correspondence and effective presentation of Internet résumés.

Product Details

ISBN-13:	9781438001371
Publisher:	Barrons Educational Services
Publication date:	05/01/2013
Series:	Barron's How to Write Better Business Letters
Edition description:	Fifth Edition
Pages:	216
Sales rank:	641,260
Product dimensions:	8.30(w) x 10.80(h) x 0.50(d)

Table of Contents

Table of Model Letters


Introduction

1. BUSINESS STYLE

2. LETTER FORMAT

3. REQUEST LETTERS

4. REPLIES

5. CREDIT AND COLLECTION LETTERS

6. COMPLAINTS, CLAIMS, AND ADJUSTMENTS

7. SALES AND PUBLIC RELATIONS LETTERS

8. SOCIAL BUSINESS LETTERS

9. EMPLOYMENT CORRESPONDENCE

10. IN-HOUSE CORRESPONDENCE

11. NEWS RELEASES

12. BUSINESS REPORTS AND PROPOSALS


LAST DETAILS


INDEX