Improving Organizational Surveys: New Directions, Methods, and Applications / Edition 1

by Paul Rosenfeld, Jack Edwards, Marie D. Thomas

Overview

Organizational surveys are becoming increasingly popular with social science researchers and are used for a wide range of purposes, such as measuring employees' needs, obtaining consumers' opinions about the goods and services they receive, and monitoring the effectiveness of organizational interventions. This book presents the latest tools, techniques and applications for conducting successful organizational surveys throughout a wide range of settings - private, governmental and military.

Product Details

ISBN-13:	9780803951945
Publisher:	SAGE Publications
Publication date:	05/05/1993
Series:	SAGE Focus Editions , #158
Edition description:	New Edition
Pages:	288
Product dimensions:	5.50(w) x 8.50(h) x (d)

About the Author

In addition to editing this book, Jack Edwards has published two survey books cited in the Recommended Readings section of this chapter. He is currently an Assistant Director in the Office of Applied Research and Methods at the U.S. General Accounting Office, Washington, DC. His prior positions include Chief of the Personnel Survey Branch at the Defense Manpower Data Center and tenured Associate Professor at the Illinois Institute of Technology.

(The opinions expressed in this article are those of the authors and do not necessarily reflect the views of the U.S. General Accounting Office.)

Table of Contents

Introduction - Paul Rosenfeld, Jack E Edwards and Marie D Thomas
PART ONE: METHODOLOGICAL ISSUES
The Organizational Survey Process - Jack E Edwards and Marie D Thomas
General Steps and Practical Considerations
Gathering Sensitive Data in Organizations - Jamshid C Hosseini and Robert L Armacost
Measurement Errors in Organizational Surveys - Solomon Dutka and Lester R Frankel
PART TWO: NEW DIRECTIONS IN PRACTICE
Computer-Administered Surveys in Organizational Settings - Stephanie Booth-Kewley, Paul Rosenfeld, and Jack E Edwards
Alternatives, Advantages and Applications
New Methods and Technologies in the Organizational Survey Process - Richard A Dunnington
Consortium Surveys - Gary W Morris and Mark A Lo Verde
PART THREE: APPLICATIONS
Surveying Pregnancy and Single Parenthood - Marie D Thomas and Patricia J Thomas
The Navy Experience
Understanding Sexual Harassment Through Organizational Surveys - Amy L Culbertson and Paul Rosenfeld
Quality of Work Life Surveys in Organizations - Elyse W Kerce and Stephanie Booth-Kewley
Methods and Benefits
The Military Equal Opportunity Climate Survey - Dan Landis, Mickey R Dansby, and Robert H Faley
An Example of Surveying in Organizations
Identifying Security Risks in Organizations - Robert A Giacalone and Stephen B Knouse
Development and Use of a Security Exit Survey Instrument