Table of Contents
Acknowledgements Foreword from Larry Hirst CBE
About the Authors
INTRODUCTION
- What is Diversity and Inclusion?
- Why is it important?
- Who is the book for?
- Why us?
- Further thoughts
PART ONE: STARTING OUT
1. WHAT IS ‘STARTING OUT’?
- Starting Out
- Introducing the STAR framework
- Getting to grips with D&I terminology
2. ASSESSING YOUR CURRENT POSITION
- What information is available?
- Cultural and community norms
- Analysing your data
3. CREATING THE CASE FOR CHANGE
- What has worked in the past within your organisation?
- What’s more important – the moral, the legal or the business case?
- Creating the Burning Platform
- Do you know your SWOT from your PESTLE?
- What’s In It For Me?
- Use data that is most relevant for your organisation!
- Challenging the Status Quo
4. BUILDING A STRATEGIC PLAN
- Developing your vision
- Creating your strategic delivery plan
- Achieving short term wins
5. YOUR ROLE AS A CHANGE AGENT
- What does an effective change agent look like?
- The skills and competencies required
- Building your skills
6. WHO IS THERE TO HELP? WORKING WITH EXTERNAL PROVIDERS
- External Benchmarking
- Charters and Kitemarks
- Forums and external networks
- Thought Leadership and Research
PART TWO: TAKING THE LEAP
7. BUILDING YOUR TEAM
- Building a wider team
- Where’s the programme office?
- Winning supporters from the board to the shop floor
8. COMMUNICATING THE CHANGE
- Creating your key messages
- Creating and delivering your plan
- Media channels
- Adapting and embedding into everyday messages
9. BIAS AND UNCONSCIOUS BIAS TRAINING
- The Impact of bias
- What is Bias?
- Bias and Unconsious Bias Training
10. TALENT MANAGEMENT – Recruitment to Career Development
- Recruitment
- Pre-hire and your organisations brand
- Accessing the talent pool
- Effective assessment of your talent pool
- Performance management
- Progression and Promotion
- Training and Development
11. TALENT MANAGEMENT – Reward to Exit
- Reward - pay and benefits
- Leaving a company
- Alumni networks
- Pre-retirement programmes
- Non-Exec Director positions
12.NETWORKS
- What are networks and why build them?
- Creating a network and getting it off the ground
- Taking your local network regional and/or global
- Challenges and obstacles
- Measuring business impact and return on investment
PART THREE: ACHIEVING CHANGE
13. INCLUSIVE LEADERSHIP DEVELOPMENT
- What do we mean by inclusive leadership?
- Minority specific leadership development programmes
- Cross cultural working
- Coaching, mentoring and sponsorship for specific communities
14. NEW WAYS OF WORKING
