Inside the Five-Sided Box: Lessons from a Lifetime of Leadership in the Pentagon

Inside the Five-Sided Box: Lessons from a Lifetime of Leadership in the Pentagon

by Ash Carter

Narrated by Ash Carter

Unabridged — 18 hours, 16 minutes

Inside the Five-Sided Box: Lessons from a Lifetime of Leadership in the Pentagon

Inside the Five-Sided Box: Lessons from a Lifetime of Leadership in the Pentagon

by Ash Carter

Narrated by Ash Carter

Unabridged — 18 hours, 16 minutes

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Overview

The twenty-fifth Secretary of Defense takes readers behind the scenes to reveal the inner workings of the Pentagon, its vital mission, and what it takes to lead it.
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The Pentagon is the headquarters of the single largest institution in America: the Department of Defense. The D.O.D. employs millions of Americans. It owns and operates more real estate, and spends more money, than any other entity. It manages the world's largest and most complex information network and performs more R&D than Apple, Google, and Microsoft combined. Most important, the policies it carries out, in war and peace, impact the security and freedom of billions of people around the globe.
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Yet to most Americans, the dealings of the D.O.D. are a mystery, and the Pentagon nothing more than an opaque five-sided box that they regard with a mixture of awe and suspicion.
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In this new book, former Secretary of Defense Ash Carter demystifies the Pentagon and sheds light on all that happens inside one of the nation's most iconic, and most closely guarded, buildings. Drawn from Carter's thirty-six years of leadership experience in the D.O.D., this is the essential book for understanding the challenge of defending America in a dangerous world-and imparting a trove of incisive lessons that can guide leaders in any complex organization.
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In these times of great disruption and danger, the need for Ash Carter's authoritative and pragmatic account is more urgent than ever.

Editorial Reviews

Publishers Weekly

05/06/2019

In this intelligent, wide-ranging memoir, Carter, President Obama’s final secretary of defense, outlines the challenges and intricacies of working in the Pentagon and shares his organizational philosophy. Carter’s experience with the Pentagon started during the Carter administration, when he advised on potential storage options for ballistic missiles. Though he served the Reagan, Bush, and Clinton presidencies, his main focus here is on his years leading the Department of Defense in the Obama administration. Carter lays out his approach to working with the president (for example, “pitching in during meetings rather than holding back,” a practice Obama appreciated), the department (as secretary of defense he opened all positions to women and removed the ban on transgender soldiers), Congress, and the public as the secretary of defense, before outlining needed actions for foreign policy (“updating our war plans, improving our acquisition performance both in peacetime and in wartime, building bridges to the high-tech community, and modernizing our talent management systems”), and exploring the international threats he labels CRIKT (China, Russia, Iran, North Korea, and terrorism). Carter writes clearly and accessibly about the complexities of the Department of Defense, employing a level of detail that might be more appreciated by historians than the average reader, but the pacing is brisk and the insights into the work of the Department of Defense are informative. Foreign policy wonks will eat this up. (June)

From the Publisher

Praise for Inside the Five-Sided Box
One of the Washington Post’s 10 Leadership Books to Watch for 2019

“In this intelligent, wide-ranging memoir, Carter, President Obama’s final Secretary of Defense, outlines the challenges and intricacies of working in the Pentagon and shares his organizational philosophy....Foreign policy wonks will eat this up.”Publishers Weekly
 
“Ash Carter is a distinguished public servant and an exceptional student of strategic affairs. This book should be essential reading for anyone concerned about the evolution that technology and political upheavals around the world impose on us.”—Dr. Henry A. Kissinger

“What happens at the Pentagon can feel mysterious to those outside its walls. No one knows more about how it works than former Defense Secretary Ash Carter, an extraordinary leader and public servant of the highest caliber. This book should be required reading for every citizen who wants to know more about how our country stays secure.”—Sheryl Sandberg, COO of Facebook and founder of LeanIn.Org and OptionB.Org

“Everyone knows Ash Carter is one of America's most respected leaders, but I know firsthand that he is also one of the great technologists of our time. He adeptly used both gifts to make the Pentagon as innovative as possible, in turn making us all as safe as possible. This book tells us how he did it, and what he thinks needs to happen in the future.”—Eric Schmidt, technical advisor, Alphabet Inc.
 
“Ash Carter draws lessons that are useful for anyone who wants to be a great manager or leader or innovator. A tale of creativity in the face of bureaucracy, the book is both informative and inspiring.”—Walter Isaacson, University Professor of History, Tulane University, and author of Steve Jobs

“What does it really take to run, reinvigorate, and reform the largest, most complex organization on earth? Ash Carter’s lessons from four decades in the Pentagon are an essential guide to leadership for anyone who wants to serve a cause larger than themselves.”—Indra Nooyi, former chairman and CEO, PepsiCo

"A must-read for any citizen who cares about our military and how it works … not a book about a bureaucracy but a vivid account of the flesh-and-blood defenders of America. It is a unique story, by a uniquely qualified former Secretary of Defense."—Robert M. Gates, Secretary of Defense (2006-2011).

“Nobody knows more about the Pentagon than Ash Carter. And his book breaks it down so that the American people can understand it, too.”—Vice President Joe Biden
 
“Ash Carter’s impressive career in public service is a testament to the power of steady and informed leadership. His excellent new book provides critical management lessons, told through his unique perspective working at the highest levels of government for nearly four decades. It should be required reading for all who seek to become effective leaders in any field.”—Christine Lagarde
 
“Ash Carter undertakes to describe what it is like to run the largest enterprise in the world, the U.S. Department of Defense, and he tells his story in a clear and compelling manner. No one should consider taking on any job in the Pentagon, or trying to deal with big national security issues, without reading this book.”—William J. Perry, Secretary of Defense (1994-1997) and author of My Journey at the Nuclear Brink
 
“As Secretary of Defense, Ash Carter was both an ideal public servant and also a model any manager can learn from. Read this book and you will see why the Department of Defense awarded him its highest civilian medal five times.”—Reid Hoffman, co-founder of LinkedIn and co-author of Blitzscaling
 
“For those who served with Ash Carter in the Pentagon, he is a trusted comrade and beloved icon. With his brilliant narrative of how the five-sided behemoth actually functions, the former Defense Secretary is now a deft guide and thoughtful interpreter of what may be the most complex bureaucracy in history.”—Stan McChrystal, General (Retired), U.S. Army
 
Inside the Five-Sided Box offers a fascinating insight into the inner workings of the Pentagon and yet another demonstration of the sharp strategic mind and outstanding sense of leadership Ash Carter displayed.”—Jean-Yves Le Drian, French Minister for Europe and Foreign Affairs  
 
"At a time when too few understand the critical role of the Department of the Defense, Secretary Carter's book bridges this divide with intelligence, insight, and character. An engaging read that illuminates what the public needs to understand to support the military we deserve."—Jennifer Pahlka, founder and Executive Director of Code for America
 
"An inspiring read by a highly respected and reliable colleague. Ash Carter describes the challenges of the office of Secretary of Defense in an impressive manner. When it comes to leadership, he is a true role model, always seeking what is best for his country and his men and women in uniform."—Ursula von der Leyen, Federal Minister of Defense, Republic of Germany  
 
“Unusually candid and compelling insights…a tour de force on making high-stakes decisions under pressure and uncertainty, managing people whose expertise you don’t share, and innovating in the center of a bureaucracy.”—Adam Grant, New York Times bestselling author of Give and Take, Originals, Option B and Power Moves
 
“Ash Carter tells us in digestible detail just how complex it is to build and maintain the world’s greatest military force in the face of ever new threats. Inside the Five-Sided Box is a master class in what it takes to get the job done to ensure America’s security.”—Wendy R. Sherman, Director, Center for Public Leadership at Harvard Kennedy School and author of Not for the Faint of Heart
 
“With a workforce larger than Amazon, McDonald’s, FedEx, Target, and GE combined, the Pentagon is a five-sided black box that few understand. Ash Carter takes readers inside the world’s largest and most complex organization and provides a master class on leadership, strategy, and thinking outside a five-sided box.”—Graham T. Allison, Founding Dean of the Harvard Kennedy School and author of Destined for War
 
"Ash Carter’s reflections are significant and welcome contributions to our understanding of national security in the 21st century."—David Gergen, CNN senior political analyst and professor of public service, Harvard Kennedy School

Kirkus Reviews

2019-04-08
The former secretary of defense delivers a lucid explanation of how the Department of Defense operates.

A theoretical physicist who became interested in international affairs, Carter (Director/Harvard Kennedy School's Belfer Center for Science and International Affairs; Keeping the Edge: Managing Defense for the Future, 2001, etc.) entered government service in 1993 as President Bill Clinton's assistant secretary of defense for international security policy and eventually became President Barack Obama's secretary of defense in 2015. Specializing in international security, nuclear policy, and weapons procurement, the author considers himself a technocrat rather than a political operative. Though he was first appointed by a Democrat and was never appointed by a Republican, he accomplishes the impressive feat of soothing conservatives by emphasizing that private enterprise is the most efficient source of our military's goods and services. "Business is business," he writes, "and if they are to succeed…they need to mind their bottom lines. The taxpayer shares an interest in their viability." Carter also soothes liberals by agreeing that, absent strict government oversight, companies pad their profits, drag their feet, and have no objection to bribery if it is deemed useful. Even out of office, he provided expertise to all administrations and remained on good terms with even highly conservative leaders. His evaluation of all presidents since Ronald Reagan is never less than mildly favorable, with one exception that will surprise few readers. His major criticism of Donald Trump is that he despises experts who disagree with him. Readers will squirm to learn the difficulties of keeping our nation secure, which, even in the good old days, was hobbled as much as helped by members of Congress who gave their own interests priority over the nation's and journalists who preferred scandal to substance. Today, with Congress nearly paralyzed and journalism dumbed down by the internet, it's even more difficult.

An illuminating if unsettling account of what it takes to run "the largest and most complex organization in the entire world."

Product Details

BN ID: 2940169270174
Publisher: Penguin Random House
Publication date: 06/11/2019
Edition description: Unabridged

Read an Excerpt

Chapter 1: How Not to Waste $700 Billion

The Secretary of Defense is in charge of the largest and most complex organization in the entire world. He is responsible for preventing and waging war, for leading the largest workforce in the country, and for directing the nation's largest research and development enterprise. DOD also spends more money than any other entity in the American economy, on average a staggering $700 billion every single year. This is seven times the size of New York City's budget, twenty-five times the size of Apple's operating expenses, and a larger budget than that of all but eight countries. The $700 billion defense budget is equal to that of all the other federal government agencies combined. (Together, DOD and the other federal agencies make up about 30 percent of the total federal budget; the rest goes to Social Security, Medicare, and Medicaid, the social safety net, and interest on the federal debt.)

What kind of spending needs can possibly justify a budget of this size? What is all this money spent for? Is it spent well or wasted? How much is enough? How should we decide between spending to"protect"the country today versus investing in defense preeminence in the future? An essential job of the Secretary of Defense is to ensure that these questions are answered and that all this money is spent wisely and efficiently.

Among Secretaries of Defense, I had an almost unique vantage point on these matters: I had seen the Pentagon not only from "up on the bridge," where policy is made, but also from "down in the engine room," where all the gears turn and the money is spent. Beginning in 1980, I held a series of DDD jobs, including the number-three and number-two jobs, before becoming SecDef in 2015. The number two is deputy secretary, the chief operating officer of the Pentagon, who puts the budget together and runs the department. The number three is the undersecretary for acquisition, technology, and logistics, or the "acquisition czar," as the press likes to say. The undersecretary oversees the buying of the ships, airplanes, tanks, and satellites, as well as a dizzying array of other goods and services. His office is responsible for purchasing jet fuel and heads of lettuce, building combat outposts in war zones, mowing the lawns on parade fields, and researching concepts for top-secret weapons.

I understand why defense spending is a perennial and easy target for politicians, the news media, and interest groups from the political left, right, and center. For decades, the United States has spent far more on its military than any potential adversary. In recent years, its defense budget has exceeded that of the next seven largest military powers in the world combined. Taxpayers have a right to know why such enormous sums are necessary, particularly in a world where money for health care, education, research and development, civil infrastructure, social safety-net programs, and other vital purposes is often hard to come by. And the frequent requests for increased defense spending that citizens encounter during congressional hearings or budget debates only heighten the skepticism that many people feel.

What's more, whenever huge amounts of money are spent for any purpose, it's exceedingly difficult to ensure that every dollar is spent wisely. That's especially true when the activities being funded are as varied, complex, and specialized as those being managed by DOD. Throw in the intense political pressures surrounding every Pentagon spending program-starting with 535 members of Congress, each with an interest in promoting the maintenance of military bases and private contractors in his or her home district-and you have a scenario in which at least isolated instances of wasteful, excessive, and sometimes even corrupt spending are almost inevitable.

The result, over time, is a series of horror stories about profligate Pentagon spending that have lodged themselves in the national consciousness-$640 toilet seats, $435 hammers, and payoff scandals like the case of Randall "Duke" Cunningham. (A congressman from California and a member of the Defense Appropriations Subcommittee, Cunningham was accused of taking lavish gifts from contractors in exchange for help in landing lucrative Pentagon deals. In 2005, he pleaded guilty to numerous charges and spent seven years in federal prison.) Few citizens know the details behind these iconic cases, although they help sustain a vague yet almost universal impression that the Pentagon budget is hopelessly out of control and that a high percentage of the money spent is utterly wasted.

But how representative are these horror stories? And what can be done to prevent them from happening again?

Where Your $700 Billion Really Goes

It's important to put Pentagon spending in perspective, since numbers without context mean little. According to the Congressional Budget Office, the defense budget for 2016 represented about 3.1 percent of U.S. gross domestic product (GDP)-a sizable sum, no doubt. But it's actually a modest amount compared with many previous defense budgets.

During the Reagan defense buildup of the 1980s, defense spending exceeded 6 percent of GDP, about double today's figure. After the collapse of the Soviet Union, it fell dramatically. (You can win bets by challenging people to answer the trivia question "Which Secretary of Defense presided over the largest sustained drop in military spending?" The surprising answer: the well-known hawk Dick Cheney, who served as SecDef under the first President Bush. Dick just happened to be in office when the Berlin Wall fell and support for Cold War military spending plummeted.) Defense spending rose again in the wake of the 9/11 terror attacks. The most recent high point came in 2011, when the combined effects of the war in Afghanistan and a lingering recession boosted the share of GDP dedicated to defense spending to 4.5 percent.

Turn back the clock a bit further, and all these sums are dwarfed by historical spending on defense. At the height of the Cold War, the United States regularly spent close to 9 percent of GDP on defense. And the highest figure in history, unsurprisingly, came during the all-out effort of World War II, when the military gobbled up fully 41 percent of GDP.

These historical data offer some important lessons. First, it's false to assume-as many Americans do-that the military budget is an irrational juggernaut driven mainly by raw political factors, such as the power of Pentagon bureaucrats and greedy defense contractors. I sometimes hear cynics remark, "Everyone knows a government budget never shrinks-only grows!" The seesaw history of defense spending shows that this is a myth. Defense spending rises and falls in response to changing circumstances, as of course it should.

Second, while shifting political currents have an effect on military spending, it's a fallacy to assume that higher Pentagon budgets are driven by hawks (historically mostly Republicans), while cuts in those budgets are pushed by doves (mostly Democrats)-though, to be sure, those tendencies have generally characterized the two parties in recent decades. A complex array of factors beyond ideology is actually involved. I've already pointed out that the biggest drop in defense spending occurred under Republican leadership, during the era of the post-Soviet "peace dividend." Here's another counterintuitive fact you can use to win bar bets: Every federal budget proposed by the Obama administration but one called for higher levels of Pentagon spending than Republicans in Congress ultimately approved. Those Republican members were not so much defense doves as deficit hawks. Only later did the political charge emerge that the liberal Obama "decimated" our military by slashing budgets in the face of protests from conservatives. The real cause of military budget cuts was concern over the deficit, and the major cause of budget turbulence detrimental to DOD was bipartisan gridlock. Both of these gripped Washington after the economic downturn of 2008.

Perhaps the most important lesson to be drawn from this quick historical survey of defense budgets has to do with the unequaled spike in military spending during the 1940s. That spike was driven not by politics but by the appalling lack of preparedness the United States faced as a result of its demobilization and withdrawal from the world following World War I. In the 1920s and 1930s, Americans decided they didn't want to support a significant military establishment, and they got away with it-for a time. But the bill came due when the Axis powers launched their effort to rule the world, crushing most of our allies and soon threatening our own freedom. The United States was forced to respond by converting civilian industry to military production, rationing goods at home, and turning millions of citizens into newly minted troops. Years of warfare and millions of casualties were also part of the price we paid.

With the Axis defeated, most Americans vowed to never repeat the mistake we'd made between the world wars. Rather than demobilizing and withdrawing behind our borders, we accepted a new role as the world's leading peacekeepers. The decades since 1945 have not been without conflict. But it's no accident that, in all that time, no would-be world conqueror has dared to launch a global war in pursuit of his ambitions.

Bob Gates, a good friend of mine and one of my finest predecessors as Secretary of Defense, has occasionally garnered applause during speeches with the line "Our defense experts have never successfully predicted where our next war would be fought." In support of this point, Bob cites such unforeseen conflicts as the U.S. invasion of Grenada in 1983. His point is that much of our defense spending, while it helps to build a generally strong future force, can't be justified by any specific future scenario. It's a valid point, but one that can easily be misunderstood. It's true that, for decades, the United States invested hundreds of billions of dollars on weapons systems and troop deployments designed to forestall wars that never took place-such as a nuclear exchange with the USSR, a battle to liberate Western Europe from the communists, a defense of Taiwan against an invasion by mainland China, and a defense of South Korea against a North Korean assault. But does that reflect a failure of prediction and therefore a waste of resources? Just the opposite is true. The fact that we foresaw the possibility of such conflicts and invested in the resources to prevent them represents a success of historic proportions.

Wars that never happen don't get written about by historians or analyzed by pundits. But these nonevents mean the survival of freedom for huge swaths of humanity and millions of lives saved. Money spent to produce those results was scarcely wasted. In fact, that's exactly the reason we spent most of our defense dollars during the postwar years.

The American role in deterring potential enemies around the world means that the U.S. defense establishment has a completely different mission than the military of any other nation does. Because we need to be prepared to intervene rapidly in locations around the globe, we must maintain forces that are far larger, better equipped, and more widely dispersed than those of other countries with no such responsibilities. This helps to explain why, for example, we find it necessary to maintain eleven aircraft carrier strike groups while no other nation has more than one.

Yes, maintaining armed forces of this size and quality is expensive. Three to 4 percent of GDP is a big investment in our nation's security. But if we tried to cut that figure drastically, as some have suggested, we might find ourselves, in time, in a battle for survival against a major global adversary like China or Russia-a battle whose demands would make today's defense budget appear pitifully small.

It's also important to understand the specific items that make up our $700 billion defense budget.

First, let's note that some defense-related spending is not included in the DOD budget. The biggest such chunk is more than $100 billion spent on benefits and services for the nearly ten million veterans and family members who are eligible, which is reflected in the budget of the Department of Veterans Affairs. Other non-DOD budget items include atomic energy defense activities managed by the Department of Energy and the national security activities of such agencies as the Coast Guard and the Federal Bureau of Investigation.

A big slice of the DOD budget itself goes to paying America's all-volunteer military force. In fiscal year 2016, just under $140 billion was spent on direct personnel costs, with billions more spent on related costs such as family housing. These figures alone help to explain much of the discrepancy between the U.S. military budget and the budgets of other countries, whether allies or potential adversaries of ours. We pay the troops well, and in return we recruit many of the highest-caliber people in the nation. By contrast, most other countries rely on draftees whom they pay relatively poorly. As a result, their talent pool is far less deep than ours is-a huge advantage to the United States in times of conflict.

However, a large chunk of the Pentagon budget-more than half the total-is spent on buying goods and services from outside suppliers. The Defense Department itself does not build a single rifle, tank, or airplane. Instead, those and thousands of other necessities, from boots, blankets, and computers to the meals ready to eat (MREs) devoured by troops stationed around the world, are purchased through contracts parceled out to the vast network of corporations that make up the fabled "military-industrial complex." There are about ten million such separate contracts awarded every year. More than ten thousand "contracting officers," trained and authorized by law to spend the taxpayer's money, sign these contracts. The number of Americans employed by defense contractors exceeds the nearly three million uniformed military and civilian personnel of the Defense Department. This makes DOD the largest employer in the economy by far. Managing these contracts is therefore the key to spending the taxpayers' defense dollars wisely.

Unfortunately, when this much money is at stake, safeguarding every dollar is a Herculean task. As a result, financial scandals have bedeviled defense spending throughout our history, from profiteering during the Revolution and the Civil War to the provision of tainted meat in World War I rations and the infamous $640 toilet seat during the Reagan administration, when I had my first Pentagon job. Each scandal brings disrepute to the whole enterprise, and for good reason.

It's easy to decry "bureaucracy" and "red tape"-or to darkly condemn the Pentagon and the entire military-industrial complex as a vast "swamp" in need of draining. It's quite another to take on the tough, detail-oriented job of actually making the inevitable complexity of government spending work.

But is the problem of wasteful defense spending insoluble? Having been immersed in the details of Pentagon spending programs for decades, and having grappled with the challenge personally during my tenure as the Pentagon's acquisition czar, I will answer, "Absolutely not."

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