ITIL Integration Exercises

by Robert Perrine

Overview

This ebook contains an ITIL case study and ten questions about the integration of the ITIL disciplines. These are the types of questions you see when responding to a Request for Proposal or when working as an ITIL consultant. Following each question there is a brief synopsis of how the author would respond to the question.

The purpose for this book is to help you prepare for advanced certifications in ITIL.

Product Details

BN ID:	2940011100079
Publisher:	Robert Perrine
Publication date:	09/01/2010
Sold by:	Smashwords
Format:	eBook
File size:	141 KB

About the Author

Robert is a wayfarer on this journey through life. He was born in Pennsylvania and now resides in California. During his career he has been a civil engineer, computer programmer, professor and a project manager. Throughout this journey Robert has tried to fit all the pieces together into a holistic framework. His goal now is to describe an integrated model of psychology that he found by delving deeply into a study of project management.