Lean Six Sigma Statistics: Calculating Process Efficiencies in Transactional Project

by Alastair Muir

Overview

The marriage between Lean Manufacturing and Six Sigma has proven to be a powerful tool for cutting waste and improving the organization’s operations. This third book in the Six Sigma Operations series picks up where other books on the subject leave off by providing the six sigma practioners with a statistical guide for solving problems they may encounter in implementing and managing a Lean Six Sigma programs. The book draws it examples from all sectors of business ranging from financial to manufacturing providing the reader with a wealth of case studies and as numerous worked out equations which are designed to facilitate the full potential of any Lean Six Sigma project.

Product Details

ISBN-13:	9780071588935
Publisher:	McGraw Hill LLC
Publication date:	10/19/2005
Sold by:	Barnes & Noble
Format:	eBook
Pages:	333
File size:	12 MB
Note:	This product may take a few minutes to download.

About the Author

Alastair Muir, president of Muir & Associates Consulting, is a leading Six Sigma consultant and author. His improvement projects in the manufacturing, service and consulting industries are driven by value creation and revenue growth.

He has been a Six Sigma consultant for GE businesses worldwide since 1997. Some of his other clients include Bombardier, Alta Vista, EnCana, PricewaterhouseCoopers, and Diavik Diamond Mines. Dr. Muir, who lives in Calgary, Canada, has several degrees, including a Ph.D.

He can be reached at www.muir-and-associates.com.

Table of Contents

PREFACE ACKNOWLEDGMENTS Chapter 1: Manufacturing and Transactional Processes Chapter 2: Evolution of Lean Six Sigma, R-DMAIC-3 Chapter 3: Recognize Chapter 4: Define Chapter 5: Measure Chapter 6: Analyze Chapter 7: Improve Chapter 8: Control Chapter 9: Sustain APPENDIX A: QUANTITATIVE RISK ASSESSMENT APPENDIX B: PROCESS SIMULATION APPENDIX C: STATISTICAL ANALYSIS INDEX