"Measuring learning is undoubtedly one of the most important yet often neglected parts of learning and development work within an organization. Often put into the 'too difficult' bucket, measuring the impact of our learning efforts is not the imperative they should be. However, in this book our authors walk us through the process of making learning metrics an integral part of our people development. I appreciate the honest approach in this book with 'in your face' lines such as; "..those requiring the learning don't really care about your training." This book is designed to help you help them care more! What I love is this whole book is rooted in practical application; the chapter titles entice us with words like operation, application, participant, engagement, performance and the author's follow through with the practical offer. This speaks volumes to the authors' experiences, which they openly share to readers to ensure impactful use of learning metrics."
"Learning Metrics demystifies the complex task of measuring the contributions of learning to organisztions, making it an important resource for anyone committed to the professional credibility and effectiveness of their L&D function. The authors pragmatically confront the intangible nature of knowledge and skills acquisition, providing clear guidance on demonstrating the tangible value of learning initiatives through their linkage to operational metrics. Pangarkar and Kirkwood effectively strip away the emotion often associated with L&D's value, instead offering a clear-eyed view of how to step up to accountability for learning efforts - just like any other business function."
"For the longest time businesses only spoke about the client experience. Top of mind now for the best leaders? What's the employee experience and how to do we make it as compelling as the customer's experience? L&D is the answer. In Learning Metrics, the authors hand you the playbook (and themetrics) you need to measure the actual impact of how your team in learning, growing and becoming their best. Buy it, read it, implement it and keep it on your desk... that's where my copy sits."
"This book by Ajay Pangarkar and Teresa Kirkwood is an essential guide for every talent development professional's toolkit. The authors brilliantly explain the critical importance of measuring learning outcomes and offer actionable strategies for maximizing organizational impact. From understanding why measuring impact is critical to aligning learning metrics with management's expectations, this book provides real-world examples, case studies and practical insights that equip readers with the tools and knowledge required to enhance learning effectiveness, drive business performance and become invaluable strategic partners within their organizations."
"Whether you're an L&D practitioner who needs to tie training to real-world outcomes or an organizational leader striving to make a strong business case for eLearning initiatives, Learning Metrics equips you with the know-how to demonstrate how learning efforts are linked to business success and performance. It covers everything from the metrics you should be tracking to value chains that leverage KPIs. It's an essential read for anyone who wants to delve deeper into organizational learning's impact on operations and talent development and go far beyond the theoretical applications of L&D analytics."
"I can confidently say that Learning Metrics is an exceptionally insightful and comprehensive guide that equips L&D professionals with tools and a needed perspective. The authors bridge the gap between L&D's support function and how the business strategizes and operates by showing us how to move beyond commodity thinking and become an invested strategic partner. Their concept of "genuine employee engagement in learning context" is particularly insightful, which everyone in L&D should leverage. This is a must-read for those serious about L&D's impact on strategic business decisions and operational execution."
"Learning Metrics tackles the critical yet too often elusive goal of quantifying the value of learning and development initiatives. By exploring the intricate relationship between operational metrics and learning outcomes alongside practical applications and insights into participant engagement and learning analytics, this book provides valuable resources for overcoming this fundamental challenge within L&D. It provides a comprehensive roadmap for aligning learning strategies with organizational performance and management's expectations, shining much-needed light on a path forward for professionals who strive to demonstrate the tangible benefits of learning and development initiatives."
"Learning Metrics is sure to become a classic in the talent development industry. The book takes you into the intricacies of measuring the impact of organizational learning. It shows you how you can become adept and demonstrate the results of training to your organization's bottom line."
"This book delights in sharing that L&D can show its credibility and effectiveness by aligning to operational metrics. Use it as the blueprint to prove the enhanced employee performance we know we can all deliver."
"Having delved into Learning Metrics by Ajay Pangarkar and Teresa Kirkwood, I am thoroughly impressed by its practicality and depth. This book cuts through the complexity of measuring organizational learning, turning a challenging topic into an actionable strategy. I appreciate the clear, real-world applications presented here. Learning Metrics is a must-have for anyone serious about aligning learning initiatives with business goals. It's a game-changer for professionals dedicated to making a tangible impact in their organizations."
"One day - on your road to maturity as learning professional - you'll discover the importance of metrics. At that moment you hope to find some experts who understand both learning and all things metrics at a deep level. You'll be grateful that they share their expertise via this immense valuable book that will lift your career as a learning professional to the next level."
"Understanding measurements, metrics, and analytics is more critical than ever for L&D professionals. We must be accountable for the value our efforts attempt to provide. If we can't show value, we are in trouble. But how do you show value in L&D? The answer is here. If you want to know how to show value, read this book. If you want to know how to discuss the financial side of the field of L&D, read this book. If you want to know how to measure learner engagement, read this book. Reading this book will provide you with the knowledge, tools, and expertise you need to guide your team toward accountability for your L&D efforts. And that is valuable to everyone."
"Want to build a world-class learning culture? Start here. You'll find an ideal guide to the latest research and best practices in organizational learning and performance. But you need more than theory - you need to put it into practice. That's where Sarah Nicholl draws on her extensive experience to provide a practical roadmap: from meetings, reviews and right goals and habits to executive buy-in and the right metrics to measure, Learning Habits has everything you need to succeed."
"An invaluable guide for Learning and Development practitioners who want to build a learning culture in their organizations. Anchored around the famous Habit cycle (Cue, Routine and Reward), the book is packed with valuable practical examples and tips on building learning habits at the individual, team and organization level. It is a must-read for corporate learning professionals - aspiring and experienced - searching for frameworks and tools to build a more holistic approach to learning. Read this book and learn from a true learning practitioner!"
"This comprehensive guide is packed with practical tips and techniques to help you master critical learning skills. In today's rapidly changing world, learning is the key to success for individuals, teams and organizations. Sarah Nicholl has done an outstanding job of compiling best practices into a detailed and well-researched resource for anyone responsible for learning. Learning Habits is a corporate learner's manual that provides actionable plans for anyone looking to incorporate the art of learning into their daily routine and foster a culture of learning around them. Whether you're a seasoned professional or just starting, this book is packed with relevant resources. Get a copy and take your learning skills to the next level!"
"Companies are competing at the pace of learning. Learning Habits is an actionable guide from an expert with more than 25 years of experience working with the world's top brands. A must-read for any organization looking to drive business forward."
"Learning Habits is a great read that is based on sound principles, experience and solid research. I believe that it's a book with no time limit and is a mandatory read for use as a reference tool within our field of workforce learning."
"Sarah Nicholl is a highly credible thought leader and practitioner in organizational change, and this book is jam packed with practised, repeated and proven steps and processes. I've witnessed the impact of what's shared in this book. Consider this a timeless roadmap for top executives, leaders/managers, and individual contributors."
"Learning must be an everyday reality for organizations and employees. Sarah's book, Learning Habits, is a powerful message, approach and strategy for creating and supporting learning habits in these changing and challenging times. A must read!"
"Learning Habits explains how to both consider and crucially, integrate learning habits in the workplace that will help embed learning initiatives and plans into the flow of work. Many leaders and learning practitioners struggle with the myriad of forces that can inhibit growth and development in organisations. Sarah Nicholl's book provides a model and change approach that addresses these challenges, and assists in cultivating a productive learning environment."
