Learning Through Knowledge Management / Edition 1

by Pervaiz K. Ahmed, Kwang Kok Lim, Ann Y E Loh

Overview

'Learning through Knowledge Management' provides an insightful overview of the main issues integrating learning and Knowledge Management. It offers a rich resource of case examples that highlight Knowledge Management in practice.



The text explores and defines learning and Knowledge Management concepts, and deals with the elements that play an important part in determining implementation success in the organization. The chapters present a managerially oriented discussion of the following key areas:

* The role of processes in managing knowledge
* The behavioural side of Knowledge Management
* Leadership reflexes for knowledge management success
* The key features of Information Technology required for Knowledge Management
* The future of Knowledge Management as part of organization management.

There are many case studies which include:
British Airways
BP Amoco
Ford
Hewlett Packard
Xerox
Swedish Police
IBM

The case studies encompass a diverse and broad range of sectors, maturity of practice, problems and approaches to Knowledge Management.

Product Details

ISBN-13:	9780750647106
Publisher:	Taylor & Francis
Publication date:	11/16/2001
Pages:	336
Product dimensions:	6.10(w) x 9.10(h) x 1.00(d)

About the Author

Pervaiz K. Ahmed, K. K. Lim, Ann Y. E. Loh

Table of Contents

Part 1 Part One; Chapter 1 Knowledge management and learning for organizations; Chapter 2 Process approaches for management of knowledge and learning; Chapter 3 Culture for knowledge sharing and transfer; Chapter 4 Leadership role in the management of knowledge structures and culture; Chapter 5 Measurement and technology; Chapter 6 Learning knowledge management imperatives: present into future; Part 2 Case Studies; Chapter 7 British Airways; Chapter 8 BP Amoco; Chapter 9 Celemi; Chapter 10 Chevron; Chapter 11 CMG; Chapter 12 Ford; Chapter 13 Hewlett-Packard; Chapter 14 Honda; Chapter 15 IBM; Chapter 16 ICL; Chapter 17 Lucent Technologies; Chapter 18 Monsanto; Chapter 19 Pacific Western Airlines; Chapter 20 The Post Office; Chapter 21 Quidnunc; Chapter 22 Singapore Airlines; Chapter 23 Swedish National Crime Intelligence; Chapter 24 Xerox;

Editorial Reviews

A few hours spent with this book will allow any reader to catch up with the present, if not the leading edge, academic thinking on the idea of the learning organisation. There are some great business stories in here, ICL, the Post Office and BA. ... the book's worth it for part 1 alone, especially for those looking for a context in which to place their e-learning strategy.
Peter Williams, E-Learning Age - January 2002

From the Publisher