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PREFACE
Learning to Succeed explores the specific intersection among and interdependence of corporate strategy a operational planning, and human capital development.
Now, more than at any other point in history, learning is critical for fiscal survival and is the core catalyst for competitive advantage in the dynamic global marketplace.
My motivation for writing on this topic stems from my career, which includes cross-sector and cross-industry experiences that all focused on people as an organization's
most significant asset for excellence, change, growth, and sustainability. My executive roles in higher education a management consulting, corporations, start-ups, notfor-profits, and governing boards exposed me to a myriad of contexts that illustrated both success and failure and provided a breadth and depth of experience that focused especially on maximizing performance and succeeding through the power of learning.
In addition to my professional experiences and active participation as a session instructor/facilitator, executive coach, and P&L manager, I conducted research for this book specifically over the last four yearsthe period im-mediately following the global financial crisis. Data was cumulatively sourced through:
• Interviews and focus groups with more than 250 global
CEOs, CLOs and other C-Suite executives.
• Surveys and questionnaires from over 400 global division heads and business unit managers from large and small companies.
• Personal observations of over 500 board and strategic planning meetings, learning and development sessions a and active work environments featuring more than
5000 managers and employees.
• Discussions with dozens of academics and thought leaders both to solicit additional insight as well as to validate and collectively analyze data.
The themes that emerged from the data helped set the theoretical construct and provide the framework, tools, and recommendations for implementation of a Continuous
Integration of Learning and Strategy (CILS) model.
Throughout the book, a series of vignettes and case studies are used to demonstrate key points and illustrate the application of strategic approaches. In most cases a pseudonyms are used to disguise the identity of, and protect a featured individuals, organizations, and situations.
The vignettes, however, represent actual episodes that have taken place in organizations around the world. In addition a actual cases and interviews are also profiled and labeled with the affiliated executive and organization.
In my current role as Chief Learning Officer of Goldman
Sachs, I work with senior leadership and managers across the firm to develop and enhance innovative learning initiatives that are aligned with strategic priorities and position the organization for best-in-class product innovation a precision execution, and client service. As with other organizations, Goldman Sachs will consider the best practice recommendations in this book and apply them a as appropriate based, on circumstances and unique needs.
Ultimately, the objective for all organizations is to leverage the benchmarked practices to create customized strategies that result in success.