Love 'Em or Lose 'Em, Sixth Edition: Getting Good People to Stay: 26 Engagement Strategies for Busy Managers
This sixth edition of the number one bestselling employee retention book in the world (over 800,000 copies sold) puts a new emphasis on diversity and inclusion but keeps the same appealing format: twenty-six simple strategies from A to Z.

Despite booms and busts, technology advances, talent wars, layoffs, and even a global pandemic, people want what they've always wanted. Employees want—and now expect—meaningful work, supportive bosses, regular recognition, and a chance to learn and grow. And managers want their amazing people to stay—for at least a little while longer. For two decades, this Wall Street Journal bestseller—over 800,000 sold—has offered twenty-six simple strategies, from A to Z, that managers can use to address their employees' real concerns and keep them engaged.

The authors have gone over every word of the previous edition, revising, updating, and streamlining. This edition includes a timely focus on diversity and inclusion in every chapter. For example, chapter 6 focuses on family. Different cultures view family responsibilities differently, so the authors address how to take that into consideration when a treasured employee asks for extended leave to care for a grandparent. And a new section called “Conversations That Count” offers discussion questions for sparking deeper conversation around the topics in the book.

This new edition will ensure that Love 'Em or Lose 'Em will continue to help managers all over the world create a supportive workplace cultureso they can fight burnout and keep the people they can least afford to lose.
"1137150673"
Love 'Em or Lose 'Em, Sixth Edition: Getting Good People to Stay: 26 Engagement Strategies for Busy Managers
This sixth edition of the number one bestselling employee retention book in the world (over 800,000 copies sold) puts a new emphasis on diversity and inclusion but keeps the same appealing format: twenty-six simple strategies from A to Z.

Despite booms and busts, technology advances, talent wars, layoffs, and even a global pandemic, people want what they've always wanted. Employees want—and now expect—meaningful work, supportive bosses, regular recognition, and a chance to learn and grow. And managers want their amazing people to stay—for at least a little while longer. For two decades, this Wall Street Journal bestseller—over 800,000 sold—has offered twenty-six simple strategies, from A to Z, that managers can use to address their employees' real concerns and keep them engaged.

The authors have gone over every word of the previous edition, revising, updating, and streamlining. This edition includes a timely focus on diversity and inclusion in every chapter. For example, chapter 6 focuses on family. Different cultures view family responsibilities differently, so the authors address how to take that into consideration when a treasured employee asks for extended leave to care for a grandparent. And a new section called “Conversations That Count” offers discussion questions for sparking deeper conversation around the topics in the book.

This new edition will ensure that Love 'Em or Lose 'Em will continue to help managers all over the world create a supportive workplace cultureso they can fight burnout and keep the people they can least afford to lose.
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Love 'Em or Lose 'Em, Sixth Edition: Getting Good People to Stay: 26 Engagement Strategies for Busy Managers

Love 'Em or Lose 'Em, Sixth Edition: Getting Good People to Stay: 26 Engagement Strategies for Busy Managers

Love 'Em or Lose 'Em, Sixth Edition: Getting Good People to Stay: 26 Engagement Strategies for Busy Managers

Love 'Em or Lose 'Em, Sixth Edition: Getting Good People to Stay: 26 Engagement Strategies for Busy Managers

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Overview

This sixth edition of the number one bestselling employee retention book in the world (over 800,000 copies sold) puts a new emphasis on diversity and inclusion but keeps the same appealing format: twenty-six simple strategies from A to Z.

Despite booms and busts, technology advances, talent wars, layoffs, and even a global pandemic, people want what they've always wanted. Employees want—and now expect—meaningful work, supportive bosses, regular recognition, and a chance to learn and grow. And managers want their amazing people to stay—for at least a little while longer. For two decades, this Wall Street Journal bestseller—over 800,000 sold—has offered twenty-six simple strategies, from A to Z, that managers can use to address their employees' real concerns and keep them engaged.

The authors have gone over every word of the previous edition, revising, updating, and streamlining. This edition includes a timely focus on diversity and inclusion in every chapter. For example, chapter 6 focuses on family. Different cultures view family responsibilities differently, so the authors address how to take that into consideration when a treasured employee asks for extended leave to care for a grandparent. And a new section called “Conversations That Count” offers discussion questions for sparking deeper conversation around the topics in the book.

This new edition will ensure that Love 'Em or Lose 'Em will continue to help managers all over the world create a supportive workplace cultureso they can fight burnout and keep the people they can least afford to lose.

Product Details

ISBN-13: 9781523089376
Publisher: Berrett-Koehler Publishers
Publication date: 10/17/2023
Sold by: Barnes & Noble
Format: eBook
Pages: 324
Sales rank: 450,074
File size: 2 MB

About the Author

Beverly Kaye is the founder and CEO of BevKaye&Co and the founder and former chairwoman of Career Systems International, which she sold to Talent Dimensions in 2018. She is a recipient of ATD’s Distinguished Contribution to Workplace Learning and Performance Award and ISA’s Thought Leader Award. She is also the coauthor of Help Them Grow or Watch Them Go and Up Is Not the Only Way. Sharon Jordan-Evans is president of the Jordan Evans Group. She has worked with organizations like American Express, Boeing, Disney, Lockheed Martin, Cheesecake Factory, Monster.com, MTV, PBS, Sony, and Universal Studios. She and Beverly Kaye are the coauthor of Love It, Don’t Leave It and Hello Stay Interviews, Goodbye Talent Loss.

Table of Contents

Introduction: A Proven Approach to Managing and Leading xi

Get What You Need from This Book xvii

1 Ask * Why Do You Stay 1

How will you know what they want?

2 Buck * It Stops Here 11

Who is realty in charge of keeping them?

3 Careers * Support Growth 17

How are you helping build their future?

4 Dignity * Show Respect 25

How will they know that you truly respect them?

5 Enrich * Energize The Job 35

How often do your people have to leave to learn something new?

6 Family * Get Friendly 43

How often do your employees have to choose between work and family?

7 Goals * Expand Options 51

How many career paths do they see?

8 Hire * Fit Is It 61

What was your best hire ever? How can you repeat that?

9 Information * Share It 73

Information-do you have it? Hoard it?

10 Jerk * Don't Be One 83

Who is the jerk at work?

11 Kicks * Get Some 93

How often do they smile? How often do you smile?

12 Link * Create Connections 101

Is your organization easy to leave?

13 Mentor * Be One 111

What ore they really learning from you?

14 Numbers * Run Them 121

What is the real cost of talent loss?

15 Opportunities * Mine Them 129

How opportunity-rich is your organization?

16 Passion * Encourage It 137

When did they last say, "I love my job"?

17 Question * Reconsider The Rules 147

Which would you rather keep: the rules or the people?

18 Reward * Provide Recognition 159

Which matters more: praise or pay?

19 Space * Give It 171

How many of your employees feel like they're on a short leash?

20 Truth * Tell It 181

How many of your employees really know where they stand?

21 Understand * Listen Deeper 191

When you tune out, how do you miss out?

22 Values * Define And Mine 201

What do they really value most?

23 Wellness * Sustain It 209

Are they sick or tired?

24 X-plore Generations * Beware And Be Aware 219

How does understanding generations help you manage individuals?

25 Yield * Power Down 233

Why would you give power away?

26 Zenith * Go For It 241

How wide is your knowing-doing gap?

Conversations That Count 245

Notes 251

Acknowledgments 255

Index 257

About the Authors 267

Beyond the Book 269

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