Management In The Fire Service / Edition 4

by Harry R. Carter, Erwin Rausch

Overview

Sharpen your leadership skills and improve departmental performance with Management in the Fire Service, Fourth Edition. This text is the best source for proven strategies on handling managerial challenges unique to the fire service. Readers will find the latest on vital topics such as pre-fire planning, incident command, public fire and life safety education, management of financial resources, and training. In addition to the inclusion of new chapters on size-up and company operations, the Fourth Edition is also loaded with new chapter features including learning objectives, key term definitions, case studies, and end-of-chapter review questions.

Product Details

ISBN-13:	9780763751692
Publisher:	Jones & Bartlett Learning
Publication date:	12/12/2007
Edition description:	4E
Pages:	332
Product dimensions:	8.20(w) x 10.10(h) x 1.00(d)

Table of Contents

Chapter 1 Introduction to Management in the Fire Service 1

Introduction 2

Making the Transition 3

Guidelines for Fire Service and Leadership Aspects of Decisions 4

Specific Decision Guidelines 5

Fire Service-Specific Decision Guidelines 5

Leadership Guidelines 8

Use of This Text in Volunteer and Combination Fire Departments 9

Scenario Analyses 12

Scenario Analysis: Fire Service Function Perspective 12

Scenario Analysis: Leadership Perspective 14

Chapter 2 Management Functions in the Fire Service and Fire Officer Responsibilities 20

Introduction 21

Scenario Analyses 22

Scenario Analysis: Fire Service Function Perspective 23

Scenario Analysis: Leadership Function Perspective 24

Management Functions in the Fire and Emergency Service; Areas of Fire and Emergency Service Responsibility 26

Fiscal Management 26

Personnel Management 28

Productivity 29

Public Information and Community Relations 31

Equipment, Apparatus, and Buildings 32

Public Fire and Life Safety Education 32

Important Non-firefighting Functions 32

Organizational Structure of a Fire Department 32

Division of Labor 34

Coordination 34

Lines of Authority 34

Unity of Command 34

Management Levels 34

Fire Officer Responsibilities 35

Responsibilities of the Chief 36

Responsibilities of Intermediate-Level Officers 38

Responsibilities of Chief's Aides 38

Responsibilities of Company Officers 39

Chapter 3 Commanding the Response to an Emergency Incident 44

Introduction 45

Scenario Analyses 49

Scenario Analysis: Fire Service Function Perspective 49

Scenario Analysis: Leadership Perspective 50

NIMS, ICS, and Emergency Scene Operations 53

Incident Command System (ICS) 53

Preincident Planning and Other Preparations 55

Developing the Strategy for Incident Attack 56

Defining the Problem and Obtaining the Information 58

Denning and Evaluating Strategy Alternatives 59

Allocating Resources: A Major Consideration in Evaluating Strategy Alternatives 63

Selecting the Best Alternative Strategy 65

Developing Emergency Scene Tactics 66

Postincident Analysis 66

Communications at the Emergency Incident 66

The Meaning of Words and Their Transmission 67

Improving Communications with the Ladder of Abstractions 67

Application of the Leadership Guidelines to Communication at the Incident 68

Chapter 4 Fire Prevention and Code Enforcement 73

Introduction 74

Scenario Analyses 75

Scenario Analysis: Fire Service Function Perspective 76

Scenario Analysis: Leadership Perspective 77

Fire Prevention and Code Enforcement:Functional issues 80

Function of Fire Prevention 80

History of Fire Prevention: A Brief Overview 80

Fire Prevention Codes. Standards, and Recommended Practices 82

Organization for Fire Prevention 83

Chief of Fire Prevention or Local Fire Marshal 83

Fire Inspector or Fire Prevention Officer 83

Fire Protection Engineer 83

Responsibility for Fire Prevention 83

Alternative Organizational Patterns 84

Fire Prevention Activities in Volunteer Departments 84

Standards, Codes, and Enabling Legislation 84

The Federal Government 84

National Fire Protection Association (NFPA) 85

American Insurance Association (AIA) 86

Underwriters Laboratories 86

FM Approvals 86

Other Groups 86

Slate Regulatory Offices 87

Local Codes and Ordinances 87

Inspections 88

Types of Inspections and Personnel 89

Objectives of Inspections 90

The Inspection Process 91

Private Dwelling Inspections 93

Reasons for Code Violations 93

Correction of Violations 94

Role of the Company Officer in Inspections 94

Fire Department Functions Related to Fire Prevention 95

Construction Plan Review 95

Consultation 95

Public Fire and Life Safety Education 96

Records and Reports 96

Fire Investigation 96

Water Supply 97

Personnel Assignment and Fire Prevention Priorities 97

Barriers to the Expansion of Fire Prevention Activities 98

Ways to Expand Fire Prevention Activities 98

Role of the Company Officer in Fire Prevention 98

Pile Prevention Coals and Objectives for the Company Officer and Chief 99

Legal Foundations for Activities to Enforce Fire Code Regulations 99

Individual Rights vs. Public Protection 99

Fire Code Ret reactivity m Life Safely Considerations 100

Role of the Company Oificer in Legal Matters 101

Chapter 5 Fire and Life Safety Education 107

Introduction 108

Scenario Analyses 110

Scenario Analysis: Fire Service Function Perspective 110

Scenario Analysis: Leadership Perspective 112

Overview of Fire and Life Safety Education 114

Organizing for Fire and Life Safety Education Programs 117

Identifying Needs 118

Setting Goals and Objectives 118

Distributing Program Materials 120

Pilot Programs 120

Monitoring, Evaluating, and improving the Program 124

Chapter 6 Preincident Planning and Related Loss Reduction Activities 129

Introduction 130

Scenario Analyses 132

Scenario Analysis: Fire Service Function Perspective 133

Scenario Analysis: Leadership Perspective 135

Preincident Planning 138

The Preincident Planning Process 139

Description of the Preincident Plan 139

Use and Application of Preincident Plans 146

Preincident Planning in the Volunteer Sector 146

Role of the Company Oificer and the Eight Leadership Guidelines 147

Use of Electronic Data Processing Equipment in Preincident Plans 147

Water Supplies and Systems 148

Elements of the Water Supply 149

Adequacy and Reliability of the Water Supply 149

Standpipes and Automatic Sprinkler Systems 150

Auxiliary Water Supplies 150

Department Organization to Ensure Adequate Water Supplies 150

Role of the Company Officer in Ensuring Adequate Water Supply 151

Fire Investigation 152

Arson Investigations 152

Fire Loss Reporting 153

Role of the Company Officer in Fire Investigations 153

Chapter 7 Management of Physical Resources 158

Introduction 159

Scenario Analyses 161

Scenario Analysis: Fire Service Function Perspective 162

Scenario Analysis: Leadership Perspective 164

Physical Resources of the Fire Department 168

Facilities 168

Apparatus 171

Equipment and Supplies 183

Managing the Physical Resources 187

Procurement of Physical Resources 187

Use of Physical Resources 187

Challenges in the Management of Physical Resources 188

Evaluating the Adequacy and Quality of Physical Resources 188

Chapter 8 Management of Financial Resources 195

Introduction 196

Scenario Analyses 197

Scenario Analysis: Fire Service Function Perspective 197

Scenario Analysis' Leadership Perspective 198

Where Does Public Money Come From? 199

Fire Department Budgets 201

The Expense Budget 202

The Capital Budget 205

Budgetary Justifications 206

The-Budgetary Process 206

Formulation 207

Transmittal 207

Approval 207

Chapter 9 Fire Service Personnel Management 212

Introduction 213

Scenario Analyses 215

Scenario Analysis: Fire Service Function Perspective 216

Scenario Analysis: Leadership Perspective 216

Personnel Management Functions 219

Staffing: Recruiting. Selecting, Hiring, Placing, and Promoting Personnel 219

Administration of Disciplinary Action and Termination of Employees 225

Terminating Employees 226

Salary Administration 227

Fringe Benefit? 230

Training and Development Programs 231

Administering Performance Evaluation Programs 233

Advising on and Monitoring Employee Policies and Services 233

Record Keeping 233

Lahor Relations, Human Relations, and Related Advisory Actraues 234

Laws and Regulations Influencing Fire Personnel Management 235

Wage and Hour Laws and Regulations 235

Equal Employment Opportunity 235

Civil Rights Legislation 235

Affirmative Action Programs 236

Occupational Safely and Health Regulations 239

Chapter 10 Employee Relations in the Fire Service 244

Fire Service 244

Introduction 245

Scenario Analyses 246

Scenario Analysis: Fire Service Function Perspective 246

Scenario Analysis: Leadership Perspective 247

Labor Relations 248

Labor Relations in Volunteer Fire Departments 248

Role of the Personnel Office 248

Labor Relations Laws 249

Growth of Unions 252

International Association of Fire Fighters (LAFF) 252

Collective Bargaining 253

Contract Negoliations 253

Relations Between Union Leaders and Managers 257

Nonunion Labor Relations (Employee or Human Relations) 258

Emerging Personal Issues 259

Harassment in the Workplace 260

Administration of Grievances in Departments Without a Union 262

Social Media 263

Issues of Morality 263

Chapter 11 Training as a Management Function 270

Introduction 271

Scenario Analyses 272

Scenario Analysis: Fire Service Function Perspective 273

Scenario Analysis: Leadership Perspective 273

Training in the Fire Service 277

Training Standards and Professional Qualifications 278

Training Programs 279

Requirements for MMS Training 281

Training in Volunteer Departments 283

Perspectives on the T earning Process 283

Conditions Influencing the Effectiveness of Learning 287

Management of Learning 289

Using a Knowledge/Skill Profile: What Does the Learner Need to Learn? 289

Analyzing Team Learning Needs 290

Setting Learning Goals or Objectives 291

Delivering Learning Programs 291

Measuring Learning 291

The Learning Experience 292

Instructional Techniques for Acquisition of New Knowledge e: Skills 292

Instructional Techniques for Demonstrating New Knowledge or Skills 294

Instructional Techniques for Personal Application of New Knowledge or Skills 295

Coaching and Mentoring: A Technique for Continuing Learning 297

Guidelines for a Satisfying and Effective Instructional Program 297

Chapter 12 Fire Department Services Beyond Firefighting 305

Introduction 306

Scenario Analyses 308

Scenario Analysis: Fire Service Function Perspective 308

Scenario Analysis Leadership Perspective 310

Emergency Medical Services: Prehospital Care for the Injured and Acutely III 311

Overview 311

History of EMS 312

The Future of EMS in the Fur Service 312

Support for Fire Service EMS 313

Tire Officer Issues in EMS 314

Confined Space and Special Rescue Operations 314

Hazardous Materials Response 315

Understanding Hazardous Materials 315

Federal Legislaiion and Regulations Involving Hazardous Materials 316

Prevention of Emergency incidents Involving Hazardous Materials 318

Emergency Responses Involving Hazardous Material Incidents 318

Airport Rescue/Firefrghting Services 319

Community Disaster Planning, Preparedness, and Response 319

Planning and Preparedness 319

Response 321

Community Emergency Consultation 321

Customer Service 321

Appendix A Additional Insights 328

Appendix B FESHE Correlation Guide 373

Appendix C Imperial and Metric Conversions 374

Glossary 378

Index 387