Managing Activities: A Competence Approach to Supervisory Management / Edition 1

by Roger Cartwright, Michael Collins, George Green, Anita Candy, Management Charter Initiative (MCI)

Overview

Looking at the operations of an organization, Managing Activities examines the different types of organizations in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel, etc. within organizations.

Product Details

ISBN-13:	9780631209263
Publisher:	Wiley
Publication date:	03/06/1998
Series:	In Charge
Edition description:	REV
Pages:	220
Product dimensions:	6.80(w) x 9.54(h) x 0.65(d)

About the Author

Roger Cartwright (MA, DMS, CertEd, FCollP, MIMgt) is the Deputy Head of Faculty at the Business, Management and Computing Faculty at Perth College, Scotland.

Anita Candy (BA Hons, FETC) and Micheal Collins (ACIB) are consultants at the Management and Professional Studies Unit of the Oxford College of Further Education.

George Green (MA Cantab) runs his own consultancy and lectures at both Oxford Brookes University and the Oxford College of Further Education.

Table of Contents

1. Introduction.

2. Being in Charge.

3. What is Management Competence?

4. Setting Operations in Context.

5. The Operations Process.

6. Planning.

7. Organizing and Implementation.

8. Control.

9. Communicating with the Customer.

10. Managing Materials.

11. Managing the Working Environment.

12. Personal Competence.