Measuring Outcome In The Public Sector

by Peter Smith (Editor)

Overview

Outcome in the management of public services refers to the impact of a particular public sector activity. This book provides a critical assessment of the way outcome is measured, exploring the need to balance objective and subjective forms of

Product Details

ISBN-13:	9780748404049
Publisher:	Taylor & Francis
Publication date:	03/06/1996
Pages:	226
Product dimensions:	6.12(w) x 9.19(h) x (d)

About the Author

Peter Smith University of York.

Table of Contents

1: A Framework for Analysing the Measurement of Outcome; 2: Health and Health Care; 3: Outcome Measures for Social Security; 4: Outcome Measures in Higher Education; 5: Outcome Measurement in the Criminal Justice System; 6: Outcome Measures in Community Care; 7: Outcome Measurement in the Management of Social Rented Housing; 8: Measuring Outcome in Schools; 9: In Search of a Representative Measure of Poverty; 10: Accounting for Outcomes; 11: Societal Outcome Measurement; 12: Conclusions and Prospects

Editorial Reviews

Economists and scholars of public policy explore techniques to evaluate the management of public services, defining outcome as the impact of activity on society and outcome measurement as an assessment of the value that society places on that activity. They critique the methods now being used, and emphasize the need to balance objective and subjective measures in such services as health, schools, criminal justice, social security, and housing. Their examples and environment are British, but the principles should apply across national if not cultural boundaries. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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