| Acknowledgments | xiii |
Chapter I. | The Joy of Detached Involvement | 1 |
1. | A Gaming Mechanism | 3 |
2. | Voluntary Decision Making | 11 |
3. | An Other Worldly Undertaking | 13 |
4. | New Communication Approaches | 16 |
5. | Applying Conscious Inattention | 19 |
Chapter II. | Salvation by Negotiation | 31 |
1. | An Ageless Phenomenon | 33 |
2. | Familiarity Breeds Children | 36 |
3. | Getting Framed | 38 |
4. | Speed Kills | 40 |
5. | "Whahdja Say?" | 41 |
6. | Lend Me a Hand | 43 |
7. | Attuned to the Music | 45 |
8. | Abracadabra | 47 |
9. | A Hollywood Exegesis | 49 |
10. | An Attention Grabber | 52 |
11. | Axioms from Above | 54 |
12. | Bargaining with a Bastard | 56 |
13. | The Road Less Traveled | 59 |
14. | Negotiating with the Almighty | 61 |
Chapter III. | Playing the Game | 67 |
1. | Style Supersedes Substance | 69 |
2. | The Way of the Gipper | 73 |
3. | An Outsider's View | 75 |
4. | Less Is More | 77 |
5. | All's Right with the World | 80 |
6. | Equality--Valued or Tainted? | 83 |
7. | The Optimum Style | 88 |
Chapter IV. | A Mixed-Motive Game | 99 |
1. | Labeling Is Disabling | 101 |
2. | Dial M for Money | 102 |
3. | It Ain't Necessarily So | 106 |
4. | When You're Up to Your Neck in Alligators, It's Easy to Forget That Your Original Objective Was to Drain the Swamp | 108 |
5. | Say Cheese | 112 |
6. | Believing Is Seeing | 115 |
7. | A Dynamic of Dual Desires | 116 |
8. | A Problem-Solving Process | 118 |
9. | Can't Anybody Here Play This Game | 122 |
Chapter V. | A Bargaining Formula | 125 |
1. | Setting Objectives | 127 |
2. | Making How Concessions | 129 |
3. | Open with Commonality | 131 |
4. | The Titanic Principle | 134 |
5. | The Ping-Pong Table Theory of Life | 138 |
6. | Broadening the Gauge | 142 |
7. | The Vail Condo | 144 |
8. | Make 'Em Work | 150 |
9. | You Owe Me an Apology | 153 |
10. | Closing the Deal | 157 |
Chapter VI. | The Perceptual TIP | 165 |
1. | Perception Is Reality | 167 |
2. | The Personal Pimple Principle | 169 |
Chapter VII. | Time and Timing | 171 |
1. | The Deadline Rule | 175 |
2. | Deadlines Precipitate Action | 176 |
3. | Inducing Concession Making | 187 |
4. | Deadlines Are Not Always Draconian | 189 |
5. | The Other Side Always Has a Deadline | 190 |
6. | Where Deadlines Are Not Equivalent | 191 |
7. | Where Deadlines Appear Identical | 192 |
8. | Patience Generally Pays | 193 |
9. | Remain Calm and Cool Under Fire | 195 |
Chapter VIII. | Information | 201 |
1. | Don't Wait for the Starter's Gun | 203 |
2. | Mapping Prior to the Formal Event | 205 |
3. | The Blessing of Giving | 207 |
4. | The Satisfaction Prescription | 211 |
5. | Expecting Little Diminishes Disappointment | 213 |
6. | Delusions About Dissatisfaction | 217 |
7. | Getting Information | 220 |
8. | Barriers to Obtaining Information | 222 |
9. | The Procuring Principles | 226 |
Chapter IX. | Power | 231 |
1. | Defining Power | 235 |
2. | Perceiving May Be Deceiving | 236 |
3. | Power--Neutral and Often Neglected | 237 |
4. | You Gotta Believe | 240 |
Chapter X. | Sources of Power | 243 |
1. | Competition--Options | 245 |
2. | Legitimacy | 258 |
3. | Risking | 265 |
4. | Commitment | 268 |
5. | Persuasive Capacity | 276 |
6. | A Gaming Attitude | 285 |
7. | Expertise | 289 |
8. | Knowledge of Needs | 290 |
9. | Investment | 291 |
10. | Rewarding or Punishing | 292 |
11. | Identification | 294 |
12. | Morality | 295 |
13. | Precedent | 296 |
14. | Persistence | 297 |
15. | A Concluding Point About Power | 298 |
Chapter XI. | Negotiating This ... And That | 301 |
1. | Terrorism--A Negotiation by Violent Means | 303 |
2. | Raising Children | 307 |
Chapter XII. | The Game of Life | 321 |
1. | The Balance of Caring, but Not T-h-a-t Much | 325 |
2. | The Force Is Within You | 327 |
3. | Differentiate Yourself | 328 |
4. | Celebrate Each Day | 329 |
Appendix 1. | Carter Went Against All Logic in Ruling Out Hostage "Expert," | 333 |
Appendix 2. | The Mishandling of the Iranian Hostage Crisis | 336 |
Appendix 3. | The Reality of Adversarial Negotiations | 349 |
Appendix 4. | The Scourge of International Terrorism: Its Threat to America | 357 |
Appendix 5. | Terrorism and the Media | 364 |
| Bibliography | 370 |
| Index | 375 |