Table of Contents

Exhibits
Preface
Understanding Work Behavior
Part I. Motivation
The Motivated Person and the Motivating Environment
The Interaction Between Motivated Person and Motivating Environment
Optimizing Work Motivation
Part II. Ability
The Able Worker and the Enabling Environment
Interaction Between Able Worker and Enabling Environment
Approaches to Competence
Part III. Performance
The Work Environment
Defining and Measuring Performance
Matching People and Jobs
Part IV. Quality
The Real Bottom Line
Effects of Performance on the Quality of Life
Implications for the Search for Excellence
Appendixes: The Mathematical Formulations of Cartell's and Vroom's Motivation Theories; Hypothetical Example of Job Component Validity Computations
References
Author Index
Subject Index