Table of Contents
Why Consider Opposing Viewpoints? 11
Introduction 14
Chapter 1 What Is the Global Impact of Outsourcing?: Chapter Preface 20
1 Offshore Outsourcing Helps Workers All Over the World: Monitor Company Group 22
2 Bad Apple: Could the Era of Exploitation Outsourcing Be Near Its End? Ed Frauenheim 28
3 Socially Responsible Outsourcing Can Reduce Poverty Worldwide: Leila Janah, as told to Christina Hernandez Sherwood 32
4 Outsourcing to US Workers Is a Growing Trend with Economic Advantages Vivek Wadhwa 38
Periodical and Internet Sources Bibliography 43
Chapter 2 Is Outsourcing Good for Business?: Chapter Preface 45
1 Outsourcing Can Boost Corporate Innovation Sarah Murray 47
2 IT Outsourcing: How Offshoring Can Kill Motivation: Willy Shih and Gary Pisano, as told to Stephanie Overby 58
3 Outsourcing Increases Corporate Profitability: Capgemini Consulting 64
4 Outsourcing Does Not Always Increase Corporate Profitability Michael Hiltzik 69
Periodical and Internet Sources Bibliography 75
Chapter 3 What Impact Has Outsourcing Had on the US Economy?: Chapter Preface 77
1 Offshore Outsourcing Has Damaged the US Economy Paul Craig Roberts 80
2 Offshore Outsourcing Has Not Damaged the US Economy Michael Newkirk 86
3 Offshore Outsourcing Can Favor Some High-Skill Service Providers J. Bradford Jensen Lori G. Kletzer 92
4 Offshore Outsourcing Negatively Impacts High-Skill Service Providers David Sirota 102
Periodical and Internet Sources Bibliography 109
Chapter 4 How Should the US Government Regulate Outsourcing?: Chapter Preface 111
1 The US Guest Worker Visa Program Should Be Overhauled Ronil Hira 114
2 The US Guest Worker Visa Program Needs to Be Expanded: TechAmerica Foundation 125
3 Legislation to Limit Outsourcing Is Essential and Effective Jerry McNerney 134
4 Limiting Outsourcing Through Legislation Does Not Work Patrick Thibodeau 139
Periodical and internet Sources Bibliography 144
For Further Discussion 145
Organizations to Contact 148
Bibliography of Books 156
Index 161