Table of Contents
Acknowledgments ix
Introduction 1
Chapter 1 Developing Relationships with Families 11
Scenario 1 "What Is Going On at School?," or Building Trust 20
Scenario 2 Fear of Men, Strangers, and Dangerous Persons, or the Boogeyman 25
Scenario 3 The Parent Who Drains You, or "Excuse me, but I have some children here who need my attention." 28
Chapter 2 Communicating with Families 33
Scenario 4 Recommending a Child for Assessment, or "What is wrong with Tim?" 46
Scenario 5 When Parents Don't Read Your Newsletters, or "Why didn't you tell me she has a field trip today?" 51
Chapter 3 Policies That Work for Families and Staff 57
Scenario 6 Parents Who Don't Follow School Rules, or "But we're special!" 66
Scenario 7 Fear of Health Problems Part 1, or the Sun Devil 71
Scenario 8 Fear of Health Problems Part 2, or Typhoid Mary 76
Scenario 9 The Parent Who Won't Leave, or "How can I miss you when you won't say good-bye?" 81
Scenario 10 The Late Parent, or "Is it 6:15 already?" 88
Scenario 11 The Parent Who Wants Special Treatment, or "If it's not too much trouble…" 92
Scenario 12 The Child with Special Needs, or "Why didn't you tell us?" 96
Chapter 4 Finding Common Values between Home and School 101
Scenario 13 When Beliefs from Home and the Program Don't Match, or Holidaze 106
Scenario 14 Controlling Pretend Play, or "Not my son!" 111
Scenario 15 Fear of Losing Influence over One's Own Child, or "Whose child is this, anyway?" 115
Scenario 16 Separating Twins, or "Why can't my boys be together?" 120
Chapter 5 Child Development Issues 125
Scenario 17 Taking School Toys Home, or "My little Jesse James" 130
Scenario 18 The Parent Who Personalizes Her Child's Rejection, or "Then you can't come to my birthday party." 134
Scenario 19 The New School Year, or "Where are my daughter's friends?" 139
Scenario 20 The Child Who Can Do No Wrong, or "Not my baby!" 144
Chapter 6 Involving Your Director to Work Well with Families 149
Scenario 21 Not Really Toilet Trained, or "Oops! Not again!" 159
Scenario 22 When a Child Reports an Event to Parents Incorrectly, or "I want to talk to the parents about what really happened!" 164
Checklist for Analyzing Scenarios 171
References and Recommended Readings 173