Personal Development for Life and Work / Edition 10

by Ann Masters, Harold R. Wallace

Overview

Personal Development for Life and Work is designed to help students recognize the importance of soft skills, critical thinking skills, and a strong work ethic in today's workplace. The text is divided into four parts: 1) It's all About You; 2) It's All About Communicating; 3) It's All About Working with Others; 4) It's All About Workplace Success. Chapters are arranged in short sections that include self-assessments, case studies, and activities that are appropriate for both business and personal situations. Topics keep the reader's attention; coverage is thorough without being overwhelming.

Product Details

ISBN-13:	9780538450232
Publisher:	Cengage Learning
Publication date:	02/03/2010
Series:	Available Titles CourseMate
Edition description:	New Edition
Pages:	480
Product dimensions:	7.90(w) x 9.90(h) x 0.60(d)

About the Author

L. Ann Masters is Administrator of Curriculum/Instruction in the Nebraska Department of Education. Her extensive teaching experience includes nearly 30 years in business and career education. She has taught a wide variety of communications, human relations, and business courses at both the secondary and postsecondary levels. Her administative experience inlcudes positions as Director of Business Education in the Nebraska Department of Education and Member of the National Board of Directors for Future Business Leaders of America. She has published texts in business communication, business English, and human relations and is a frequent conference participant and speaker for state and national career and technical education and business education associations.

Table of Contents

PART 1: IT'S ALL ABOUT YOU. 1. Self-Esteem. 2. Self-Development. 3. Attitude. 4. Image. PART 2: IT'S ALL ABOUT COMMUNICATING. 5. Communication Essentials. 6. Getting Your Message Across. 7. Communicating with Coworkers and Supervisors. 8. Managing Conflict. 9. Meeting Essentials. PART 3: IT'S ALL ABOUT WORKING WITH OTHERS. 10. Applying Critical Work Skills. 11. Developing Customer Focus. 12. Valuing Diversity. 13. Acting Ethically. PART 4: IT'S ALL ABOUT WORKPLACE SUCCESS. 14. Developing Leadership and Managing Change. 15. Getting the Job. 16. Taking Charge of Your Career. Endnotes. Glossary. Index.

Editorial Reviews

Cases good for both individual and team activities. I especially like the "Bookmark" section and am glad to see support activities on the website. The writing style in these revisions is very conversational and easy for students to read. — Pat Theriot

Good job taking a huge subject area and distilling it down to the basics. Students will appreciate the concise but thorough concept discussion. — Dorothy Dean

From the Publisher