Plunkett's Procedures for the Medical Administrative Assistant

by Heather D Ramsay, Marie Rutherford Bachelor of Arts-General Studies Nursing Diploma (SGH/Centennial College)

Overview

• NEW! Four Colour design with new art programme better illustrates current concepts and improves readability and visual appeal.
• UPDATED! Expanded coverage of healthcare plans across Canada.
• NEW! Coverage of Electronic Medical Records (EMR).
• NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more!
• UPDATED! Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice.
• NEW! New and revised learning tools – including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes.
• UPDATED! Reflects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts.
• NEW! Chapter order and comprehensive Table of Contents.

Product Details

ISBN-13:	9781771721998
Publisher:	Elsevier Health Sciences
Publication date:	12/11/2019
Sold by:	Barnes & Noble
Format:	eBook
Pages:	288
File size:	117 MB
Note:	This product may take a few minutes to download.

About the Author

Heather D Ramsay, Bachelor of Arts (Psychology/Sociology), University of Prince Edward Island
Master of Education (Distance Education), Athabasca University
Marie Rutherford, Bachelor of Arts-General Studies, Athabasca University; Nursing Diploma (SGH/Centennial College); Learning Design: Educational/Instructional Technology, University of Toronto

Faculty, Office Administration - Medical/Health Services at Georgian College.

Table of Contents

Part 1: Introduction to the Health Care Environment

1. Your Future as a Medical Administrative Assistant 2. Health Associations and the Law

Part 2: Tools and Procedures for the Medical Administrative Assistant

3. Reception, Booking Appointments and Clinical Responsibilities 4. Patient Records Management 5. The Telephone and eCommunication Tools 6. Office Correspondence: Mail, Memos, Letters, and Envelopes 7. Health Insurance Plans 8. Financial Records 9. Managing Office Supplies 10. The Procedures Manual 11. Meeting Organization 12. Hospital Records, Requisitions, and Reports

Part 3: Career Development

13. Your Job Search

Appendices: ? Appendix A: Common Abbreviations Used in the Health Care Field ? Appendix B: Laboratory Medicine ? Appendix C: Pharmacology ? Appendix D: Reference Resources