Practice Management for the Dental Team / Edition 8

by Betty Ladley Finkbeiner

Overview

PRACTICE MANAGEMENT FOR THE DENTAL TEAM is a complete procedures manual designed to provide step-by-step instructions on how to perform most office procedures in the dental office. Each chapter includes teaching tools that allow the student to participate in the learning experience. Because of the authors' separate experiences, one in dental assisting and dental assisting education, and the other in office systems and business management education, this book is not only a thorough training manual for dental assistants, but an excellent reference for dental students and new practicing dentists. It is an excellent teaching manual for the dental assistant being trained on the job!

Product Details

ISBN-13:	2900323171433
Publisher:	Elsevier Health Sciences
Publication date:	04/15/2015
Edition description:	Older Edition
Pages:	400
Product dimensions:	8.80(w) x 10.80(h) x 0.50(d)

About the Author

Betty Ladley Finkbeiner, CDA, RDA, BS, MS, Chairperson, Dental Assisting Program, Washtenaw Community College, Ann Arbor, MI.

Charles Allan Finkbeiner, BS, MS, Instructor, Business Division, Computer Information Systems Department,Washtenaw Community College, Ann Arbor, MI.

Table of Contents

1: The Business of Dentistry ..... 2

2: Denial Team Management ..... 11

3: Patient Management ..... 36

4: Legal and Ethical Issues in the Dental Business Office ..... 55

5: The Electronic Business Office ..... 73

6: Office Design and Equipment Placement ..... 100

7: Working with Dental Office Documents ..... 118

8: Business Record Storage ..... 186

9: Written Communications ..... 203

10: Telecommunications ..... 260

11: Appointment Management Systems ..... 286

12: Inventory Systems and Supply Ordering ..... 311

13: Recall Systems ..... 325

14: Dental Insurance ..... 334

15: Bookkeeping Systems - Accounts Receivable ..... 370

16: Other Financial Systems ..... 405

17: Infection Control Systems ..... 435

18: The Beginning: Marketing Your Skills ..... 464

19: Spotlight on Success ..... 495

Appendixes

Working Forms

Editorial Reviews

An instruction manual for dental students, dental assistants, and dental hygienists, featuring chapter objectives, key terms, activities, and 45 pages of working forms. Coverage includes business management, communication management, and business office systems, with chapters on written communication, inventory systems, insurance, and infection control. This fourth edition includes material on computer software, working with disabled patients, legal aspects, and current team management concepts. Wire spiral binding. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Booknews

"Lends order to the administrative chaos and enables everyone to find easily the documents they need. An original overview of effective dental practice management."

Le Dentiste, April 2011

From the Publisher