Quality Caring in Nursing and Health Systems: Implications for Clinicians, Educators, and Leaders

by Joanne Duffy PhD, RN, FAAN

Overview

Praise for Previous Editions:

"I enjoyed the book. It was well written, current and timely with changes in the healthcare system. The reflective questions and practice analysis were great and would be wonderful to use with students at the graduate and undergraduate levels."

–Doody's Medical Reviews

Freshly updated, this acclaimed text demonstrates how nurses can promote caring relationships with individuals, groups, and communities in various health care settings to ensure better patient outcomes, lower costs, and greater clinician well-being. The book is grounded in the author's Quality Caring Model©, a middle range theory that analyzes relationships among the self, the community, patients and families, and the health care team. It expands upon the concept of self-caring and examines current thinking on employee work engagement and creating value. Interviews with practicing nurses who describe current healthcare challenges and strategies for managing them also enrich the text.

Written for nursing students, clinicians, educators, and leaders, the book delves into the intricacies of relational healthcare and imparts strategies to ameliorate the ills of our current health system by focusing on nursing care that advances equity, pursues innovative and advanced educational experiences, leads, and engages in practice across multiple settings. Chapters apply the model to patients and families and provide optimal learning strategies to facilitate quality-caring competencies. Woven throughout the text are case studies, interviews, exemplars, and relevant lessons to put theory into practice. An Instructor's Manual includes a crosswalk of QCM concepts, core competencies, and performance standards; student assignments, reflections, and value exercises; and PowerPoints.

New to the Fourth Edition:

• Instructor resources and power point slides
• Updates to address latest recommendations from NAM's The Future of Nursing 2020-2030, ANA's 2021 Nursing Scope and Standards of Practice, AACN's 2021 The Essentials, and AACN's 2021 Entry-to-Practice Nurse Residency Program Standards
• Expanded content on the challenges of self-caring with practical guidance for preventing moral injury
• Examples of caring behaviors in action
• Current thinking on employee work engagement and creating value
• Interviews with practicing nurses reflecting challenges and strategies for dealing with current state of healthcare
• Updated information on resiliency, long-term career planning, and work engagement
• Revised educational and leadership strategies to address the post pandemic health system

Key Features:

• Examines in depth the evolution, key concepts, and clinical, educational, and leadership applications of the Quality Caring Model
• Underscores the significance of caring relationships in improving the safety and quality of healthcare systems
• Delivers comprehensive, concise, evidence-based content throughout
• Offers practical insights with real-life case studies and interviews in diverse community and academic settings
• Includes memorable quotes, learning objectives, boxed calls to action, key summary points, reflective exercises, and Practice Analysis supporting an active, learner-centered approach

Product Details

ISBN-13:	9780826136961
Publisher:	Springer Publishing Company
Publication date:	12/22/2022
Sold by:	Barnes & Noble
Format:	eBook
Pages:	378
File size:	7 MB

About the Author

Joanne R. Duffy, PhD, RN, FAAN, is the executive vice president and senior consultant at QualiCare in Winchester, Virginia, adjunct professor at the Indiana University School of Nursing in Indianapolis, Indiana, and a member of the graduate faculty at the University of Missouri, Kansas City, MO. Her ex-tensive career encompasses clinical, administrative, and academic roles. Dr. Duffy has directed 5 graduate nursing programs in critical care nursing, care management, nursing administration, executive leadership (DNP), and a PhD program. Formerly, she was a cardiovascular clinical specialist, a university department chair, interim associate dean for research, and endowed chair for research and evidence-based practice. Dr. Duffy regularly participates as a member of DNP and PhD committees.

Table of Contents

Preface

Acknowledgments

PART I. NURSING AND HEALTH SYSTEMS

Chapter 1. Quality, Caring, and Health Systems

Chapter 2. Professionalism in Health Systems

Chapter 3. Evolution of the Quality-Caring Model©

PART II. PRACTICING IN QUALITY-CARING HEALTH SYSTEMS

Chapter 4. Humans in Relationship

Chapter 5. Relationship-Centered Professional Encounters

Chapter 6. Relational Capacity

Chapter 7. Feeling "Cared For"

Chapter 8. Practice Improvement

Chapter 9. Self-Advancing Systems

PART III. LEADING AND LEARNING IN QUALITY-CARING HEALTH SYSTEMS

Chapter 10. Leading Quality Caring

Chapter 11. Learning Quality Caring

Chapter 12. The Value of Quality Caring

APPENDICIES

Appendix A: Quality and Caring Resources on the Internet

Appendix B: Example Health Systems Translating Quality-Caring Theory to Professional Nursing Practice

Appendix C: Nursing Implications based on the Quality-Caring Model

Appendix D: Using the Caring Behaviors to Keep Patients Safe

Appendix E: Using the Caring Behaviors to Advance Quality Health Outcomes

Appendix F: Assessment of Professional Work Environments for Evidence of Quality-Caring Practice

Appendix G: Potential Research Questions

Appendix H: Reflections on Practice

Appendix I: Quality-Caring Organizational Self-Assessment Tool

Index

Editorial Reviews

Reviewer: Cynthia Cummings, EdD, RN, CHSE, CNE (University of North Florida Brooks College of Health)
Description: The book covers the quality of care in current healthcare systems and describes the evolving Quality Caring Model. The book includes reflective questions and helpful "Call to Action" sections. This third edition is much needed with the changes in healthcare. Unfortunately, I could not review the website, as it says "Coming Soon" when I attempted to access it.
Purpose: The purpose is to discuss the changes in quality of care in the current healthcare environment and describe the Quality Caring model. In addition, the book has added caring relationships and leadership for quality practice. These are worthy objectives and the book is needed.
Audience: The book is written for nursing students at all levels, clinical nurses and those in education and leadership positions. This is according to the author and in my opinion. Yes, the book meets the needs of the intended audience. Yes, the author is credible and has been writing on quality issues for a number of years.
Features: The book is easy to read, flows well and encompasses a variety of areas for quality. Part I deals with the ACA and changes in healthcare. The Quality-Caring Model is introduced. Part II and III deal with putting this into practice with relationship discussions and leadership practice for quality concerns. The sections on reflection and "call to action" are very nice and show good insight. There are no shortcomings with the title or the book itself. It is very well done.
Assessment: I enjoyed the book. It was well written, current and timely with changes in the healthcare system. The reflective questions and practice analysis were great and would be wonderful to use with students at the graduate and undergraduate levels. I think that the text favorably compares with other quality books. I like that it includes the Quality-Caring Model , which is a good addition for nursing theorists and can guide nurses at all levels. I also liked that the Quality-Caring model was threaded throughout different sections of the book, so that readers can see how it can be used in multiple areas of practice. Overall, very well done. However, please get the website up and running.

Doody's Review Service