Relationship-Based Care: A Model for Transforming Practice / Edition 1

by Mary Koloroutis, Donna K. Wright, Jayne Felgen, Marie Manthey, Colleen Person

Overview

The result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues.

Product Details

ISBN-13:	9781886624191
Publisher:	Creative Healthcare Management
Publication date:	06/30/2004
Edition description:	New Edition
Pages:	288
Product dimensions:	5.90(w) x 8.90(h) x 0.80(d)
Age Range:	18 Years

Table of Contents

Foreword, J. Watson
Acknowledgements
Introduction, M. Koloroutis
1. A Caring and Healing Environment, J. Felgen
2. Leadership, M. Koloroutis
3. Teamwork, D. Wright
4. Professional Nursing Practice, M. Koloroutis
5. Patient Care Delivery, C. Person
6. Resource Driven Practice, M. Manthey and M. Koloroutis
7. Outcomes Measurement, L. Kinnaird and S. Dingman

Afterword, M. Koloroutis
Appendix A: Partners-in-Practice Overview
Appendix B: Commitment to My Co-worker Healthy Team Assessment Survey
References
Index
About the Authors